The Center for Human-Computer Interaction cooperates with Semonit GmbH in Salzburg. The focus of the cooperation is to evaluate Semonit’s IT monitoring software “Jazzey”. The software helps companies to monitor the status of their IT infrastructure and IT services from the end users point of view. The Center will examine usability and user experience of the software in order to identify ways to improve its interface. Another focus of the work will be to determine whether there is potential that Jazzey is hosted as a service and not installed on customer servers.
Our research aim is to evaluate the existing user interface of Jazzey with potential users in different user studies to identify flaws and usability problems. We aim at increasing the usability and user experience by improving the interaction design and the system itself.
This project is a cooperation between the Semonit GmbH and the Center for Human-Computer Interaction of the Computer Sciences Department of the University of Salzburg (Austria).
This project is funded by the Austrian Research Promotion Agency (FFG) as Innovationsscheck (De-minimis-Beihilfe).