Developments in industrial fabrication (e.g., increasing degree in automation, flexible production of individualized goods), which find expression in discussions on industry 4.0, cyberphysical systems, or Internet of Things (IoT), bring along a change of roles and demands for production workers, workplaces, and interaction technologies. At the same time, with personal fabrication a movement is taking place that aims at democratizing products and production. Technologies, such as 3D printers or lasercutters, allow a personal fabrication of goods in maker spaces, Fablabs, or even at private homes. While these two changes in the production of goods occur mainly independent from each other, they are both part of a societal process of change. The Fabrication Experience Lab is concerned with the challenges that result from these processes of change, in order to anticipatorily design life and work environments of the future. Both in industrial and personal production, we consider the interplay, or the interaction, between technology and humans as pivotal.

This understanding yields several questions: How do we have to design industrial and personal fabrication environments in order for interaction technologies to ideally support the human? How will the production employees’ work look like in the future? If, due to increasing automation, simple, repetitive tasks are discontinued, what opportunities/demands will open up for the human? How does our understanding of goods change due to the opportunity to produce them personally? Does our assessment of the produced physical good change in favor of immaterial goods?

Together with our partners from industry, we investigate these and related topics in several research projects. For example, we research human-computer interactions in a high-tech wafer production facility, as well as introduce and study design interventions during operation. Additionally, cooperating with industry allows us to investigate and design innovative assistance and control concepts in different manufacturing sectors. Combining contextual characteristics with current research paradigms of Human-Computer Interaction (e.g., natural or embodied interaction), as well as taking into account complementary activities in the realm of personal fabrication, we research and advance the manifold mechanisms and potentials of adequate interactions.

Consequently, our research focuses on how humans experience interactions (user experience or materiality) and their underlying technologies. Furthermore, we are driven by a methodological interest, i.e., we develop specific research and design methods for fabrication contexts. In order to connect scientific knowledge with experiences from industry, we initiate platforms with national and international partners.

Main Research Topics

  • User Experience (UX) in the factory: assessing and evaluating facets of UX in workplaces (e.g., emotional responses to interactive technology, persuasive technologies) to inform the design of future workplaces
  • Interaction techniques for fabrication: designing environments and interfaces that allow users to manage the complexity and demands of future workplaces
  • Communication and cooperation in fabrication: creating interventions to improve communication within and across organizations
  • Human-Centered Innovation: accompanying participatory change and innovation processes in a design-oriented manner
  • Human-robot interaction: understanding collaboration between robots and humans, creating intuitive multi-modal interactions and feedback

Exemplary Projects

Contact: Thomas Meneweger

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Research Activities

Selected Publications

2018

Meneweger, Thomas; Wurhofer, Daniela; Fuchsberger, Verena; Tscheligi, Manfred

Factory Workers’ Ordinary User Experiences: An Overlooked Perspective Journal Article

Human Technology, 14 (2), pp. 209-232, 2018, ISSN: 1795-6889.

Abstract | Links | BibTeX

2017

Mirnig, Nicole; Stollnberger, Gerald; Miksch, Markus; Stadler, Susanne; Giuliani, Manuel; Tscheligi, Manfred

To Err Is Robot: How Humans Assess and Act toward an Erroneous Social Robot Journal Article

Frontiers in Robotics and AI, 4 (21), pp. 1–15, 2017.

Abstract | Links | BibTeX

2015

Giuliani, Manuel; Mirnig, Nicole; Stollnberger, Gerald; Stadler, Susanne; Buchner, Roland; Tscheligi, Manfred

Systematic Analysis of Video Data from Different Human-Robot Interaction Studies: A Categorisation of Social Signals During Error Situations Journal Article

Frontiers in Psychology, 6 (931), 2015.

Abstract | Links | BibTeX

Aslan, Ilhan; Weixelbaumer, Barbara; Maurer, Bernhard; Wurhofer, Daniela; Meschtscherjakov, Alexander; Tscheligi, Manfred

Sounds Like It Works: Music-based Navigation to Improve the Cleanroom Experience Inproceedings

Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, pp. 1657–1662, ACM, New York, NY, USA, 2015, ISSN: 978-1-4503-3146-3.

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Buchner, Roland; Fuchsberger, Verena; Weiss, Astrid; Tscheligi, Manfred

Designing for the Factory: UX Prototyping for the Cleanroom Inproceedings

INTERACT 2015 Adjunct Proceedings: 15th IFIP TC. 13 International Conference on Human-Computer Interaction 14-18 September 2015, Bamberg, Germany, pp. 145, University of Bamberg Press, 2015.

BibTeX

Meneweger, Thomas; Obrist, Marianna; Tscheligi, Manfred

Meanings of a Blurred Mobile-Home Context for People aged 50plus Inproceedings

INTERACT 2015 Adjunct Proceedings: 15th IFIP TC. 13 International Conference on Human-Computer Interaction, pp. 335–341, University of Bamberg Press, Bamberg, Germany, 2015.

BibTeX

Mirnig, Nicole; Giuliani, Manuel; Stollnberger, Gerald; Stadler, Susanne; Buchner, Roland; Tscheligi, Manfred

Impact of Robot Actions on Social Signals and Reaction Times in HRI Error Situations Inproceedings

Tapus, A (Ed.): Social Robotics, pp. 461–471, Springer International Publishing, 2015.

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Wurhofer, Daniela; Fuchsberger, Verena; Meneweger, Thomas; Moser, Christiane; Tscheligi, Manfred

Insights from UX Research in the Factory: What to Consider in Interaction Design Inproceedings

Proceedings of Human Work Interaction Design, 2015.

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Wurhofer, Daniela

Temporal Transitions of User Experience Inproceedings

Adjunct Proceedings of Interact 2015, pp. 21–25, 2015.

BibTeX

Wurhofer, Daniela; Meneweger, Thomas; Fuchsberger, Verena; Tscheligi, Manfred

Deploying Robots in a Production Environment: A Study on Temporal Transitions of Workers' Experiences Inproceedings

Abascal, Julio; Barbosa, Simone; Fetter, Mirko; Gross, Tom; Palanque, Philippe; Winckler, Marco (Ed.): Proceedings of INTERACT 2015, pp. 203–220, Springer International Publishing, 2015, ISBN: 978-3-319-22697-2.

Links | BibTeX

Meneweger, Thomas; Wurhofer, Daniela; Fuchsberger, Verena; Tscheligi, Manfred

Working Together with Industrial Robots: Experiencing Robots in a Production Environment Inproceedings

Proceedings of the 24th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN), pp. 833–838, 2015.

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2014

Fuchsberger, Verena; Murer, Martin; Meneweger, Thomas; Tscheligi, Manfred

Capturing the In-Between of Interactive Artifacts and Users: A Materiality-Centered Approach Inproceedings

NordiCHI '14: The 8th Nordic Conference on Human-Computer Interaction Proceedings, pp. 451–460, 2014.

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Krischkowsky, Alina; Fuchsberger, Verena; Tscheligi, Manfred

Revisiting Corporate Social Media: Challenges and Implications from a Long-Term Study Inproceedings

ACM Conference on Supporting Groupwork, GROUP'14, ACM, ACM, New York, NY, 2014.

Abstract | Links | BibTeX

Wurhofer, Daniela; Buchner, Roland; Tscheligi, Manfred

Research in the Semiconductor Factory: Insights into Experiences and Contextual Influences Inproceedings

Proceedings of 7th International Conference on Human System Interaction (HSI), pp. 129–134, 2014.

Abstract | BibTeX

2013

Buchner, Roland; Wurhofer, Daniela; Weiss, Astrid; Tscheligi, Manfred

Robots in Time: How User Experience in Human-Robot Interaction Changes over Time Inproceedings

ICSR International Conference on Social Robotics, 2013.

BibTeX