2018
|
Neureiter, Katja; Krischkowsky, Alina; Bruckenberger, Ulrike; Tscheligi, Manfred Social Capital & Knowledge Exchange: Supporting Cooperation Online Inproceedings Kapferer, Elisabeth; Koch, Andreas; Sedmak, Clemens (Ed.): Rethinking Social Capital, Cambridge Scholars Publishing, 2018. BibTeX @inproceedings{Neureiter2018,
title = {Social Capital & Knowledge Exchange: Supporting Cooperation Online},
author = {Katja Neureiter and Alina Krischkowsky and Ulrike Bruckenberger and Manfred Tscheligi},
editor = {Elisabeth Kapferer and Andreas Koch and Clemens Sedmak},
year = {2018},
date = {2018-01-01},
booktitle = {Rethinking Social Capital},
publisher = {Cambridge Scholars Publishing},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2017
|
Meschtscherjakov, Alexander; Perterer, Nicole; Trösterer, Sandra; Krischkowsky, Alina; Tscheligi, Manfred The Neglected Passenger---How Collaboration in the Car Fosters Driving Experience and Safety Incollection Meixner, Gerrit; Müller, Christian (Ed.): Automotive User Interfaces: Creating Interactive Experiences in the Car, pp. 187–213, Springer International Publishing, Cham, 2017, ISBN: 978-3-319-49448-7. Abstract | Links | BibTeX @incollection{Meschtscherjakov2017a,
title = {The Neglected Passenger---How Collaboration in the Car Fosters Driving Experience and Safety},
author = {Alexander Meschtscherjakov and Nicole Perterer and Sandra Tr\"{o}sterer and Alina Krischkowsky and Manfred Tscheligi},
editor = {Gerrit Meixner and Christian M\"{u}ller},
url = {https://doi.org/10.1007/978-3-319-49448-7_7},
doi = {10.1007/978-3-319-49448-7_7},
isbn = {978-3-319-49448-7},
year = {2017},
date = {2017-01-01},
booktitle = {Automotive User Interfaces: Creating Interactive Experiences in the Car},
pages = {187--213},
publisher = {Springer International Publishing},
address = {Cham},
abstract = {When designing interfaces for a vehicle, the focus often lies on the driver. Since the driver always has a primary task (i.e., maneuvering the vehicle safely), interfaces for secondary tasks (e.g., entertainment systems) are designed to reduce distraction threats to a minimum. However, it is not always only the driver who is interacting with the vehicle; passengers also interact with the car. They may support the driver in the primary task (e.g., by providing navigation information) or take over secondary tasks (e.g., operating the climate control) in order to unburden the driver. Thus, we see a need for interfaces that foster the communication and collaboration between the driver and passengers but also among passengers themselves. Currently, such interfaces are usually neglected in automotive user interface research. Over the last years, we have conducted several studies focusing on communication and collaboration between drivers and passengers inside cars. Following an experience-centered approach, we started with ethnographically informed studies to gain a deeper knowledge on how drivers and passengers interact with each other inside a vehicle. Based on these insights we conceptualized and designed several prototypes that enabled collaboration between drivers and passengers. These prototypes were then studied in different studies both in a simulator setup, as well as, in real-traffic situations. In this chapter, we describe five of these research activities in more detail and present implications for designing interaction approaches that foster collaboration in the vehicle.},
keywords = {},
pubstate = {published},
tppubtype = {incollection}
}
When designing interfaces for a vehicle, the focus often lies on the driver. Since the driver always has a primary task (i.e., maneuvering the vehicle safely), interfaces for secondary tasks (e.g., entertainment systems) are designed to reduce distraction threats to a minimum. However, it is not always only the driver who is interacting with the vehicle; passengers also interact with the car. They may support the driver in the primary task (e.g., by providing navigation information) or take over secondary tasks (e.g., operating the climate control) in order to unburden the driver. Thus, we see a need for interfaces that foster the communication and collaboration between the driver and passengers but also among passengers themselves. Currently, such interfaces are usually neglected in automotive user interface research. Over the last years, we have conducted several studies focusing on communication and collaboration between drivers and passengers inside cars. Following an experience-centered approach, we started with ethnographically informed studies to gain a deeper knowledge on how drivers and passengers interact with each other inside a vehicle. Based on these insights we conceptualized and designed several prototypes that enabled collaboration between drivers and passengers. These prototypes were then studied in different studies both in a simulator setup, as well as, in real-traffic situations. In this chapter, we describe five of these research activities in more detail and present implications for designing interaction approaches that foster collaboration in the vehicle. |
Bardzell, Jeffrey; Boulus-Rødje, Nina; Muller, Michael; Salovaara, Antti; Krischkowsky, Alina; Fuchsberger, Verena Discerning Designers' Intentions Inproceedings Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Panels, Posters and Demos, 2017. Abstract | Links | BibTeX @inproceedings{Bardzell2017,
title = {Discerning Designers' Intentions},
author = {Jeffrey Bardzell and Nina Boulus-R\odje and Michael Muller and Antti Salovaara and Alina Krischkowsky and Verena Fuchsberger},
doi = {10.18420/ecscw2017_p1},
year = {2017},
date = {2017-01-01},
booktitle = {Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Panels, Posters and Demos},
series = {Reports of the European Society for Socially Embedded Technologies: vol. 1, no. 3},
abstract = {Design is often done by teams of designers and other stakeholders. Design also creates a time-lapsed collaborative relationship between designer(s) and user(s), who''complete the design through use''. The intentions of designers in designing and crafting computational artifacts are therefore important for multiple HCI and CSCW related research and design traditions, including (a) appropriation studies, (b) participatory design, (c) design criticism, and (d) design collaborations in organizational contexts. All of these design philosophies handle intentions differently, including normative, organizational, and ethical aspects of what designers and designs 'should' intend. Some people consider intentions to be highly important, and demand explicit articulations of intentions; some people question whether we give the wrong kind of weight to designers' intentions. With this panel, we will bring these notions to the discussion table to allow a deeper understanding of the diverse theoretical perspectives and research methods available to account for designers' intentions. This will help to theorize design as a social activity, and to understand how people negotiate, evolve, and change designs over the lifecycle of a product or a system. This panel opens a conversation, comprising multiple perspectives, to help HCI and CSCW develop new ways to consider designers' intentions from an empirical and theoretical perspective.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Design is often done by teams of designers and other stakeholders. Design also creates a time-lapsed collaborative relationship between designer(s) and user(s), who''complete the design through use''. The intentions of designers in designing and crafting computational artifacts are therefore important for multiple HCI and CSCW related research and design traditions, including (a) appropriation studies, (b) participatory design, (c) design criticism, and (d) design collaborations in organizational contexts. All of these design philosophies handle intentions differently, including normative, organizational, and ethical aspects of what designers and designs 'should' intend. Some people consider intentions to be highly important, and demand explicit articulations of intentions; some people question whether we give the wrong kind of weight to designers' intentions. With this panel, we will bring these notions to the discussion table to allow a deeper understanding of the diverse theoretical perspectives and research methods available to account for designers' intentions. This will help to theorize design as a social activity, and to understand how people negotiate, evolve, and change designs over the lifecycle of a product or a system. This panel opens a conversation, comprising multiple perspectives, to help HCI and CSCW develop new ways to consider designers' intentions from an empirical and theoretical perspective. |
Maurer, Bernhard; Krischkowsky, Alina; Tscheligi, Manfred Exploring Gaze and Hand Gestures for Non-Verbal In-Game Communication Inproceedings Extended Abstracts Publication of the Annual Symposium on Computer-Human Interaction in Play, pp. 315–322, ACM, New York, NY, USA, 2017, ISSN: 978-1-4503-5111-9. Links | BibTeX @inproceedings{Maurer2017a,
title = {Exploring Gaze and Hand Gestures for Non-Verbal In-Game Communication},
author = {Bernhard Maurer and Alina Krischkowsky and Manfred Tscheligi},
doi = {10.1145/3130859.3131296},
issn = {978-1-4503-5111-9},
year = {2017},
date = {2017-01-01},
booktitle = {Extended Abstracts Publication of the Annual Symposium on Computer-Human Interaction in Play},
pages = {315--322},
publisher = {ACM},
address = {New York, NY, USA},
series = {CHI PLAY '17 Extended Abstracts},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Maurer, Bernhard; Rheden, Vincent Van; Murer, Martin; Krischkowsky, Alina; Tscheligi, Manfred Reign in Blood: Exploring Blood As a Material for Game Interaction Design Inproceedings Proceedings of the 16th International Conference on Mobile and Ubiquitous Multimedia, pp. 541–547, ACM, New York, NY, USA, 2017, ISSN: 978-1-4503-5378-6. Links | BibTeX @inproceedings{Maurer2017b,
title = {Reign in Blood: Exploring Blood As a Material for Game Interaction Design},
author = {Bernhard Maurer and Vincent Van Rheden and Martin Murer and Alina Krischkowsky and Manfred Tscheligi},
doi = {10.1145/3152832.3156610},
issn = {978-1-4503-5378-6},
year = {2017},
date = {2017-01-01},
booktitle = {Proceedings of the 16th International Conference on Mobile and Ubiquitous Multimedia},
pages = {541--547},
publisher = {ACM},
address = {New York, NY, USA},
series = {MUM '17},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2016
|
Fuchsberger, Verena; Murer, Martin; Krischkowsky, Alina; Tscheligi, Manfred Interaction Design Labels: Concepts, Inscriptions, and Concealed Intentions Inproceedings Proceedings of the 2016 ACM Conference on Designing Interactive Systems, pp. 108–120, ACM, New York, NY, USA, 2016, ISSN: 978-1-4503-4031-1. Links | BibTeX @inproceedings{Fuchsberger2016a,
title = {Interaction Design Labels: Concepts, Inscriptions, and Concealed Intentions},
author = {Verena Fuchsberger and Martin Murer and Alina Krischkowsky and Manfred Tscheligi},
doi = {10.1145/2901790.2901846},
issn = {978-1-4503-4031-1},
year = {2016},
date = {2016-01-01},
booktitle = {Proceedings of the 2016 ACM Conference on Designing Interactive Systems},
pages = {108--120},
publisher = {ACM},
address = {New York, NY, USA},
series = {DIS '16},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Krischkowsky, Alina; Maurer, Bernhard; Tscheligi, Manfred Captology and Technology Appropriation: Unintended Use as a Source for Designing Persuasive Technologies Inproceedings Proceedings of the 11th International Conference on Persuasive Technology, PERSUASIVE 2016, pp. 78–83, Springer International Publishing, 2016. Abstract | Links | BibTeX @inproceedings{Krischkowsky2016,
title = {Captology and Technology Appropriation: Unintended Use as a Source for Designing Persuasive Technologies},
author = {Alina Krischkowsky and Bernhard Maurer and Manfred Tscheligi},
doi = {10.1007/978-3-319-31510-2_7},
year = {2016},
date = {2016-01-01},
booktitle = {Proceedings of the 11th International Conference on Persuasive Technology, PERSUASIVE 2016},
pages = {78--83},
publisher = {Springer International Publishing},
abstract = {In this paper we theoretically reflect upon persuasive technology usage under the light of technology appropriation. The intended usage of technology often fails, meaning that the designers' intended use is not always translated into user behavior. This is also true for persuasive technology, since technology will always be used within a context involving users' own intentions that may not always be anticipated by designers. This clashes with Fogg's framing of captology, which explicitly focuses on endogenous intent, i.e., a persuasive intent that is designed into a technology. With this paper we open up an initial theoretical discourse around these two concepts, highlighting how the design of persuasive technologies can be informed by existing knowledge around technology appropriation. This is done by reflecting upon three identified 'action points': 1) learning from appropriation, 2) designing for appropriation, and 3) designing for personal differences and ambiguity of interaction.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
In this paper we theoretically reflect upon persuasive technology usage under the light of technology appropriation. The intended usage of technology often fails, meaning that the designers' intended use is not always translated into user behavior. This is also true for persuasive technology, since technology will always be used within a context involving users' own intentions that may not always be anticipated by designers. This clashes with Fogg's framing of captology, which explicitly focuses on endogenous intent, i.e., a persuasive intent that is designed into a technology. With this paper we open up an initial theoretical discourse around these two concepts, highlighting how the design of persuasive technologies can be informed by existing knowledge around technology appropriation. This is done by reflecting upon three identified 'action points': 1) learning from appropriation, 2) designing for appropriation, and 3) designing for personal differences and ambiguity of interaction. |
Krischkowsky, Alina; Trösterer, Sandra; Bruckenberger, Ulrike; Maurer, Bernhard; Neureiter, Katja; Perterer, Nicole; Baumgartner, Axel; Meschtscherjakov, Alexander; Tscheligi, Manfred The Impact of Spatial Properties on Collaboration: An Exploratory Study in the Automotive Domain Inproceedings Proceedings of the 2016 ACM Conference on Supporting Groupwork, GROUP'16, pp. 245–255, ACM, ACM, New York, NY, 2016. Abstract | Links | BibTeX @inproceedings{Krischkowsky2016b,
title = {The Impact of Spatial Properties on Collaboration: An Exploratory Study in the Automotive Domain},
author = {Alina Krischkowsky and Sandra Tr\"{o}sterer and Ulrike Bruckenberger and Bernhard Maurer and Katja Neureiter and Nicole Perterer and Axel Baumgartner and Alexander Meschtscherjakov and Manfred Tscheligi},
doi = {10.1145/2957276.2957304},
year = {2016},
date = {2016-01-01},
booktitle = {Proceedings of the 2016 ACM Conference on Supporting Groupwork, GROUP'16},
pages = {245--255},
publisher = {ACM},
address = {ACM, New York, NY},
abstract = {Interaction environments are characterized by their spatial properties, which guide, direct, and provide an opportunity to become a place for social encounters. For example, the car cabin comprises properties such as a special seating arrangement and hence physical barriers between the back and front row. In emphasizing notions of 'space' and 'place', we present an initial study on how such spatial properties of the car cabin shape passenger collaboration. With this, we contribute to a better understanding of the automotive design space beyond driver and co-driver positions. In an exploratory lab study with 56 participants we observed collaborative practices in a hardware mock-up of an actual car. We found that social practices in cars need to be understood as connected to their inherent spatial manifestations, which are constraining and concurrently constituting them. We reflect upon the driver position as 'the crux of the matter', the meanings people ascribe to particular positions, and how we can use this knowledge to inform automotive interaction design.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Interaction environments are characterized by their spatial properties, which guide, direct, and provide an opportunity to become a place for social encounters. For example, the car cabin comprises properties such as a special seating arrangement and hence physical barriers between the back and front row. In emphasizing notions of 'space' and 'place', we present an initial study on how such spatial properties of the car cabin shape passenger collaboration. With this, we contribute to a better understanding of the automotive design space beyond driver and co-driver positions. In an exploratory lab study with 56 participants we observed collaborative practices in a hardware mock-up of an actual car. We found that social practices in cars need to be understood as connected to their inherent spatial manifestations, which are constraining and concurrently constituting them. We reflect upon the driver position as 'the crux of the matter', the meanings people ascribe to particular positions, and how we can use this knowledge to inform automotive interaction design. |
Krischkowsky, Alina; Verdezoto, Nervo; Muller, Michael; Tscheligi, Manfred Focus Section: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design Inproceedings International Journal on Interaction Design and Architectures, pp. 95–98, 2016, ISSN: 1826-9745. BibTeX @inproceedings{Krischkowsky2016a,
title = {Focus Section: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design},
author = {Alina Krischkowsky and Nervo Verdezoto and Michael Muller and Manfred Tscheligi},
issn = {1826-9745},
year = {2016},
date = {2016-01-01},
booktitle = {International Journal on Interaction Design and Architectures},
number = {29},
pages = {95--98},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Meschtscherjakov, Alexander; Krischkowsky, Alina; Neureiter, Katja; Mirnig, Alexander; Baumgartner, Axel; Fuchsberger, Verena; Tscheligi, Manfred Active Corners: Collaborative In-Car Interaction Design Inproceedings DIS2016: Proceedings of the Conference on Designing Interactive Systems, pp. 1136–1147, ACM, New York, NY, USA, NY, USA, 2016, ISBN: 978-1-4503-4031-1. Links | BibTeX @inproceedings{Meschtscherjakov2016b,
title = {Active Corners: Collaborative In-Car Interaction Design},
author = {Alexander Meschtscherjakov and Alina Krischkowsky and Katja Neureiter and Alexander Mirnig and Axel Baumgartner and Verena Fuchsberger and Manfred Tscheligi},
doi = {10.1145/2901790.2901872},
isbn = {978-1-4503-4031-1},
year = {2016},
date = {2016-01-01},
booktitle = {DIS2016: Proceedings of the Conference on Designing Interactive Systems},
pages = {1136--1147},
publisher = {ACM},
address = {New York, NY, USA, NY, USA},
series = {DIS '16},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Mirnig, Alexander; Perterer, Nicole; Meschtscherjakov, Alexander; Krischkowsky, Alina; Neureiter, Katja; Laminger, Arno; Tscheligi, Manfred Enhancing Telephone Communication in the Vehicle Through Audio from the Headrest: A Comparison Study Inproceedings Proceedings of the 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '16), pp. 59–66, ACM, 2016. Abstract | BibTeX @inproceedings{Mirnig2016b,
title = {Enhancing Telephone Communication in the Vehicle Through Audio from the Headrest: A Comparison Study},
author = {Alexander Mirnig and Nicole Perterer and Alexander Meschtscherjakov and Alina Krischkowsky and Katja Neureiter and Arno Laminger and Manfred Tscheligi},
year = {2016},
date = {2016-01-01},
booktitle = {Proceedings of the 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '16)},
pages = {59--66},
publisher = {ACM},
abstract = {The distraction potential of communication systems in the automotive context necessitates hands-free and attention undemanding systems. Today's hands-free car kits are of increasingly high quality, since bad audio quality can negatively impact the overall communication quality. Most solutions use built-in speakers for output and a microphone near the driver (e.g. on the ceiling). Thereby, audio quality can suffer e.g. from the long distance between the speaker and the listener. In a recent study, we compared perceived voice quality and social presence of a prototype with speakers installed in the headrest of a vehicle, to a high-end on-board audio system in a communication situation between a person sitting in the driver's seat and a person outside the vehicle. We found that Personal Audio received generally better results while also introducing its own set of issues, e.g., causing spatial disorientation in communication situations, in which other individuals are present in the car.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
The distraction potential of communication systems in the automotive context necessitates hands-free and attention undemanding systems. Today's hands-free car kits are of increasingly high quality, since bad audio quality can negatively impact the overall communication quality. Most solutions use built-in speakers for output and a microphone near the driver (e.g. on the ceiling). Thereby, audio quality can suffer e.g. from the long distance between the speaker and the listener. In a recent study, we compared perceived voice quality and social presence of a prototype with speakers installed in the headrest of a vehicle, to a high-end on-board audio system in a communication situation between a person sitting in the driver's seat and a person outside the vehicle. We found that Personal Audio received generally better results while also introducing its own set of issues, e.g., causing spatial disorientation in communication situations, in which other individuals are present in the car. |
Muller, Michael; Neureiter, Katja; Verdezoto, Nervo; Krischkowsky, Alina; Polli, Anna M; Tscheligi, Manfred Workshop: Collaborative Appropriation: How Couples, Teams, Groups and Communities Adapt and Adopt Technologies Inproceedings Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW '16 Companion), pp. 473–480, ACM, 2016. Abstract | Links | BibTeX @inproceedings{Muller2016,
title = {Workshop: Collaborative Appropriation: How Couples, Teams, Groups and Communities Adapt and Adopt Technologies},
author = {Michael Muller and Katja Neureiter and Nervo Verdezoto and Alina Krischkowsky and Anna M Polli and Manfred Tscheligi},
doi = {10.1145/2818052.2855508},
year = {2016},
date = {2016-01-01},
booktitle = {Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW '16 Companion)},
pages = {473--480},
publisher = {ACM},
abstract = {Previous workshops and papers have examined how individual users adopt and adapt technologies to meet their own local needs, by ''completing design through use.'' However, there has been little systematic study of how groups of people engage collaboratively in these activities. This workshop opens a discussion for these under-studied forms of collaborative appropriation, using a broad range of perspectives including empirical data, design explorations, research, and critique.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Previous workshops and papers have examined how individual users adopt and adapt technologies to meet their own local needs, by ''completing design through use.'' However, there has been little systematic study of how groups of people engage collaboratively in these activities. This workshop opens a discussion for these under-studied forms of collaborative appropriation, using a broad range of perspectives including empirical data, design explorations, research, and critique. |
Perterer, Nicole; Moser, Christiane; Meschtscherjakov, Alexander; Krischkowsky, Alina; Tscheligi, Manfred Activities and Technology Usage While Driving: A Field Study with Private Short-Distance Car Commuters Inproceedings Proceedings of the 9th NordiCHI, pp. Article 41, 2016. Links | BibTeX @inproceedings{Perterer2016a,
title = {Activities and Technology Usage While Driving: A Field Study with Private Short-Distance Car Commuters},
author = {Nicole Perterer and Christiane Moser and Alexander Meschtscherjakov and Alina Krischkowsky and Manfred Tscheligi},
doi = {10.1145/2971485.2971556},
year = {2016},
date = {2016-01-01},
booktitle = {Proceedings of the 9th NordiCHI},
pages = {Article 41},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Slegers, Karin; Maurer, Bernhard; Bleumers, Lizzy; Krischkowsky, Alina; Blythe, Mark Game-based HCI Methods: Workshop on Playfully Engaging Users in Design Inproceedings CHI'16 Extended Abstracts on Human Factors in Computing Systems, pp. 3484–3491, ACM, 2016. Abstract | Links | BibTeX @inproceedings{Slegers2016,
title = {Game-based HCI Methods: Workshop on Playfully Engaging Users in Design},
author = {Karin Slegers and Bernhard Maurer and Lizzy Bleumers and Alina Krischkowsky and Mark Blythe},
doi = {10.1145/2851581.2856476},
year = {2016},
date = {2016-01-01},
booktitle = {CHI'16 Extended Abstracts on Human Factors in Computing Systems},
pages = {3484--3491},
publisher = {ACM},
abstract = {The idea of using game elements outside of the domains of game and playis not new. Similar to the approach of participatory design games, moreand more HCI researchers are adopting game design elements in theirresearch methods, e.g. to create a safe and comfortable setting for theirparticipants, to improve group dynamics during research, or to stimulatefuture thinking. This workshop aims to further experiment with using gamedesign elements to improve HCI research, and to explore how such elementscan become part of the different phases of design.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
The idea of using game elements outside of the domains of game and playis not new. Similar to the approach of participatory design games, moreand more HCI researchers are adopting game design elements in theirresearch methods, e.g. to create a safe and comfortable setting for theirparticipants, to improve group dynamics during research, or to stimulatefuture thinking. This workshop aims to further experiment with using gamedesign elements to improve HCI research, and to explore how such elementscan become part of the different phases of design. |
2015
|
Mirnig, Alexander; Meschtscherjakov, Alexander; Perterer, Nicole; Krischkowsky, Alina; Wurhofer, Daniela; Beck, Elke; Laminger, Arno; Tscheligi, Manfred Gaining User Experience Patterns by Drawing from Science and Industry: A Combinatory Pattern Approach Journal Article International Journal On Advances in Life Sciences, 7 (4&4), pp. 145–157, 2015, ISSN: 1942-2660. Abstract | BibTeX @article{Mirnig2015,
title = {Gaining User Experience Patterns by Drawing from Science and Industry: A Combinatory Pattern Approach},
author = {Alexander Mirnig and Alexander Meschtscherjakov and Nicole Perterer and Alina Krischkowsky and Daniela Wurhofer and Elke Beck and Arno Laminger and Manfred Tscheligi},
issn = {1942-2660},
year = {2015},
date = {2015-01-01},
journal = {International Journal On Advances in Life Sciences},
volume = {7},
number = {4&4},
pages = {145--157},
publisher = {IARIA},
abstract = {Findings from scientific disciplines with close ties to the industry -- such as Human-Computer Interaction -- can be useful for advancing both the scientific discipline itself as well as the associated industry. It is, therefore, an additional challenge to consolidate and convert the scientific knowledge gained into a format of which is applicable and understandable in practice in order to provide meaningful and usable tools for practitioners in their daily work routines. We used patterns to combine research results and industry know-how into solutions for distraction-related design problems in the automotive domain. In this paper, we present our pattern generation process that resulted in the creation of 16 patterns with input from scientists, as well as industrial stakeholders, in several key phases. Thereby, we discuss the advantages of patterns as a means to put scientific knowledge into practice. The contribution of this paper is a pattern generation and validation process, together with an accompanying pattern structure tailored towards combining scientific results and industry knowledge that resulted from this process.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Findings from scientific disciplines with close ties to the industry -- such as Human-Computer Interaction -- can be useful for advancing both the scientific discipline itself as well as the associated industry. It is, therefore, an additional challenge to consolidate and convert the scientific knowledge gained into a format of which is applicable and understandable in practice in order to provide meaningful and usable tools for practitioners in their daily work routines. We used patterns to combine research results and industry know-how into solutions for distraction-related design problems in the automotive domain. In this paper, we present our pattern generation process that resulted in the creation of 16 patterns with input from scientists, as well as industrial stakeholders, in several key phases. Thereby, we discuss the advantages of patterns as a means to put scientific knowledge into practice. The contribution of this paper is a pattern generation and validation process, together with an accompanying pattern structure tailored towards combining scientific results and industry knowledge that resulted from this process. |
Moser, Christiane; Krischkowsky, Alina; Neureiter, Katja; Tscheligi, Manfred Mediating Informal Care Online: Findings from an Extensive Requirements Analysis Journal Article Interaction Design and Architecture (s) Journal, 24 , pp. 33–48, 2015. Abstract | BibTeX @article{Moser2015,
title = {Mediating Informal Care Online: Findings from an Extensive Requirements Analysis},
author = {Christiane Moser and Alina Krischkowsky and Katja Neureiter and Manfred Tscheligi},
year = {2015},
date = {2015-01-01},
journal = {Interaction Design and Architecture (s) Journal},
volume = {24},
pages = {33--48},
publisher = {ACM},
abstract = {Organizing and satisfying the increasing demand for social and informal care for older adults is an important topic. We aim at building a peer-to-peer exchange platform that empowers older adults to benefit from receiving support for daily activities and reciprocally offering support to others. In situated interviews and within a survey we investigated the requirements and needs of 246 older adults with mild impairments. Additionally, we conducted an interpretative role analysis of older adults' collaborative care processes (i.e., support exchange practices) in order to identify social roles and understand the inherent expectations towards the execution of support. We will describe our target group in form of personas and different social roles, as well as the user requirements for establishing a successful peer-to-peer collaboration. We also considered our finding from the perspective of social capital theory that allows us to describe in our requirements in which way relationships provide valuable social resources (i.e., social capital) for informal and social care.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Organizing and satisfying the increasing demand for social and informal care for older adults is an important topic. We aim at building a peer-to-peer exchange platform that empowers older adults to benefit from receiving support for daily activities and reciprocally offering support to others. In situated interviews and within a survey we investigated the requirements and needs of 246 older adults with mild impairments. Additionally, we conducted an interpretative role analysis of older adults' collaborative care processes (i.e., support exchange practices) in order to identify social roles and understand the inherent expectations towards the execution of support. We will describe our target group in form of personas and different social roles, as well as the user requirements for establishing a successful peer-to-peer collaboration. We also considered our finding from the perspective of social capital theory that allows us to describe in our requirements in which way relationships provide valuable social resources (i.e., social capital) for informal and social care. |
Aslan, Ilhan; Krischkowsky, Alina; Meschtscherjakov, Alexander; Wuchse, Martin; Tscheligi, Manfred A Leap for Touch: Proximity Sensitive Touch Targets in Cars Inproceedings Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, pp. 39–46, ACM, New York, NY, USA, 2015, ISSN: 978-1-4503-3736-6. Links | BibTeX @inproceedings{Aslan2015b,
title = {A Leap for Touch: Proximity Sensitive Touch Targets in Cars},
author = {Ilhan Aslan and Alina Krischkowsky and Alexander Meschtscherjakov and Martin Wuchse and Manfred Tscheligi},
doi = {10.1145/2799250.2799273},
issn = {978-1-4503-3736-6},
year = {2015},
date = {2015-01-01},
booktitle = {Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications},
pages = {39--46},
publisher = {ACM},
address = {New York, NY, USA},
series = {AutomotiveUI '15},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Krischkowsky, Alina; Tscheligi, Manfred; Neureiter, Katja; Muller, Michael; Polli, Anna M; Verdezoto, Nervo Workshop: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design Inproceedings Adjunct Proceedings of the European Conference on Computer Supported Cooperative Work, 2015. Abstract | BibTeX @inproceedings{Krischkowsky2015,
title = {Workshop: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design},
author = {Alina Krischkowsky and Manfred Tscheligi and Katja Neureiter and Michael Muller and Anna M Polli and Nervo Verdezoto},
year = {2015},
date = {2015-01-01},
booktitle = {Adjunct Proceedings of the European Conference on Computer Supported Cooperative Work},
abstract = {Whether in private or professional life, people frequently adapt, adopt, and shape the technology around them based on their everyday practices to ease interaction when accomplishing certain tasks. The major goal of this one-day workshop is to discuss how this form of technology appropriation is used to satisfy people's communication needs. In particular we focus on technology that was not initially intended to foster communication, but which led to appropriation, driven by people's communication needs. We aim to identify 'unexpected' communication needs, to better account for them when designing interactive systems. We focus on different contexts, ranging from private settings (e.g., home) or semi-public spaces (e.g., art galleries) to strictly regulated environments (e.g., production lines or health- and emergency contexts) in which appropriation can be considered as a 'critical' matter. Thereby, we will discuss four aspects of appropriation: unanticipated usage, unanticipated users, unanticipated circumstances, and designing for the unanticipated.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Whether in private or professional life, people frequently adapt, adopt, and shape the technology around them based on their everyday practices to ease interaction when accomplishing certain tasks. The major goal of this one-day workshop is to discuss how this form of technology appropriation is used to satisfy people's communication needs. In particular we focus on technology that was not initially intended to foster communication, but which led to appropriation, driven by people's communication needs. We aim to identify 'unexpected' communication needs, to better account for them when designing interactive systems. We focus on different contexts, ranging from private settings (e.g., home) or semi-public spaces (e.g., art galleries) to strictly regulated environments (e.g., production lines or health- and emergency contexts) in which appropriation can be considered as a 'critical' matter. Thereby, we will discuss four aspects of appropriation: unanticipated usage, unanticipated users, unanticipated circumstances, and designing for the unanticipated. |
Mirnig, Alexander; Meschtscherjakov, Alexander; Perterer, Nicole; Krischkowsky, Alina; Wurhofer, Daniela; Beck, Elke; Laminger, Arno; Tscheligi, Manfred User Experience Patterns from Scientific and Industry Knowledge: An Inclusive Pattern Approach Inproceedings 7th International Conferences on Pervasive Patterns and Applications, pp. 38–44, IARIA, 2015. Abstract | BibTeX @inproceedings{Mirnig2015d,
title = {User Experience Patterns from Scientific and Industry Knowledge: An Inclusive Pattern Approach},
author = {Alexander Mirnig and Alexander Meschtscherjakov and Nicole Perterer and Alina Krischkowsky and Daniela Wurhofer and Elke Beck and Arno Laminger and Manfred Tscheligi},
year = {2015},
date = {2015-01-01},
booktitle = {7th International Conferences on Pervasive Patterns and Applications},
pages = {38--44},
publisher = {IARIA},
abstract = {Findings from scientific disciplines with close ties to the industry -- such as Human-Computer Interaction (HCI) -- can be useful for advancing both the scientific discipline itself as well as the associated industry. It is, therefore, an additional challenge to consolidate and convert the scientific knowledge gained into a format of which is applicable and understandable in practice in order to provide meaningful and usable tools for practitioners in their daily work routines. We used patterns to combine research results and industry know-how into solutions for distraction-related design problems in the automotive domain. In this paper, we present our pattern generation process that resulted in the creation of 16 patterns with input from scientists, as well as industrial stakeholders, in several key phases. Thereby, we discuss the advantages of patterns as a means to put scientific knowledge into practice. The contribution of this paper is a pattern generation and validation process and structure tailored towards combining scientific results and industry knowledge, as well as our pattern structure that resulted from this process.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Findings from scientific disciplines with close ties to the industry -- such as Human-Computer Interaction (HCI) -- can be useful for advancing both the scientific discipline itself as well as the associated industry. It is, therefore, an additional challenge to consolidate and convert the scientific knowledge gained into a format of which is applicable and understandable in practice in order to provide meaningful and usable tools for practitioners in their daily work routines. We used patterns to combine research results and industry know-how into solutions for distraction-related design problems in the automotive domain. In this paper, we present our pattern generation process that resulted in the creation of 16 patterns with input from scientists, as well as industrial stakeholders, in several key phases. Thereby, we discuss the advantages of patterns as a means to put scientific knowledge into practice. The contribution of this paper is a pattern generation and validation process and structure tailored towards combining scientific results and industry knowledge, as well as our pattern structure that resulted from this process. |
Niforatos, Evangelos; Karapanos, Evangelos; Langheinrich, Marc; Wurhofer, Daniela; Krischkowsky, Alina; Obrist, Marianna; Tscheligi, Manfred eMotion: Retrospective In-car User Experience Evaluation Inproceedings Adjunct Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, pp. 118–123, ACM, New York, NY, USA, 2015, ISSN: 978-1-4503-3858-5. Links | BibTeX @inproceedings{Niforatos2015,
title = {eMotion: Retrospective In-car User Experience Evaluation},
author = {Evangelos Niforatos and Evangelos Karapanos and Marc Langheinrich and Daniela Wurhofer and Alina Krischkowsky and Marianna Obrist and Manfred Tscheligi},
doi = {10.1145/2809730.2809740},
issn = {978-1-4503-3858-5},
year = {2015},
date = {2015-01-01},
booktitle = {Adjunct Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications},
pages = {118--123},
publisher = {ACM},
address = {New York, NY, USA},
series = {AutomotiveUI '15},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Wurhofer, Daniela; Krischkowsky, Alina; Obrist, Marianna; Karapanos, Evangelos; Niforatos, Evangelos; Tscheligi, Manfred Everyday Commuting: Prediction, Actual Experience and Recall of Anger and Frustration in the Car Inproceedings Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, pp. 233–240, ACM, New York, NY, USA, 2015, ISSN: 978-1-4503-3736-6. Links | BibTeX @inproceedings{Wurhofer2015b,
title = {Everyday Commuting: Prediction, Actual Experience and Recall of Anger and Frustration in the Car},
author = {Daniela Wurhofer and Alina Krischkowsky and Marianna Obrist and Evangelos Karapanos and Evangelos Niforatos and Manfred Tscheligi},
doi = {10.1145/2799250.2799251},
issn = {978-1-4503-3736-6},
year = {2015},
date = {2015-01-01},
booktitle = {Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications},
pages = {233--240},
publisher = {ACM},
address = {New York, NY, USA},
series = {AutomotiveUI '15},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2014
|
Krischkowsky, Alina; Fuchsberger, Verena; Tscheligi, Manfred Revisiting Corporate Social Media: Challenges and Implications from a Long-Term Study Inproceedings ACM Conference on Supporting Groupwork, GROUP'14, ACM, ACM, New York, NY, 2014. Abstract | Links | BibTeX @inproceedings{Krischkowsky2014,
title = {Revisiting Corporate Social Media: Challenges and Implications from a Long-Term Study},
author = {Alina Krischkowsky and Verena Fuchsberger and Manfred Tscheligi},
doi = {10.1145/2660398.2660411},
year = {2014},
date = {2014-01-01},
booktitle = {ACM Conference on Supporting Groupwork, GROUP'14},
publisher = {ACM},
address = {ACM, New York, NY},
abstract = {In a multi-step assessment of a corporate social media platform, which has been implemented in a large company for internal collaboration, we identified three major challenges regarding acceptance and adoption of the platform: (1) diverging perspectives & uncertain top-down communication, (2) functionality jungle & high usage complexity, and (3) lacking collaboration & customization. Based on these challenges, we discuss potential implications for design and implementation of corporate social media. The challenges and implications were derived from data gathered in two rounds of polling employees of the company, where we found that the surveyed employees tended to initially accept the internally implemented social media platform. Nevertheless, by assessing their attitude one and a half years later, we came to understand that the employees have rarely adopted the platform into their daily work practices. This finding led us to analyze in detail the qualitative data gathered along with the survey, as it holds valuable examples and explanations to better understand this phenomenon. Besides presenting the results of the surveys, this paper focuses on the discussion of challenges and implications for enhancing collaboration and supporting adoption processes of social media in workplaces.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
In a multi-step assessment of a corporate social media platform, which has been implemented in a large company for internal collaboration, we identified three major challenges regarding acceptance and adoption of the platform: (1) diverging perspectives & uncertain top-down communication, (2) functionality jungle & high usage complexity, and (3) lacking collaboration & customization. Based on these challenges, we discuss potential implications for design and implementation of corporate social media. The challenges and implications were derived from data gathered in two rounds of polling employees of the company, where we found that the surveyed employees tended to initially accept the internally implemented social media platform. Nevertheless, by assessing their attitude one and a half years later, we came to understand that the employees have rarely adopted the platform into their daily work practices. This finding led us to analyze in detail the qualitative data gathered along with the survey, as it holds valuable examples and explanations to better understand this phenomenon. Besides presenting the results of the surveys, this paper focuses on the discussion of challenges and implications for enhancing collaboration and supporting adoption processes of social media in workplaces. |
Tscheligi, Manfred; Krischkowsky, Alina; Neureiter, Katja; Inkpen, Kori; Muller, Michael; Stevens, Gunnar Potentials of the ''Unexpected'': Technology Appropriation Practices and Communication Needs Inproceedings Proceedings of the 18th ACM international conference on Supporting group work, pp. 313–316, ACM, New York, NY, USA, 2014, ISBN: 978-1-4503-3043-5. Abstract | Links | BibTeX @inproceedings{Tscheligi2014a,
title = {Potentials of the ''Unexpected'': Technology Appropriation Practices and Communication Needs},
author = {Manfred Tscheligi and Alina Krischkowsky and Katja Neureiter and Kori Inkpen and Michael Muller and Gunnar Stevens},
doi = {10.1145/2660398.2660427},
isbn = {978-1-4503-3043-5},
year = {2014},
date = {2014-01-01},
booktitle = {Proceedings of the 18th ACM international conference on Supporting group work},
pages = {313--316},
publisher = {ACM},
address = {New York, NY, USA},
series = {GROUP '14},
abstract = {Whether in private or professional life, individuals frequently adapt the technology around them and work with what they have at hand to accomplish a certain task. In this one-day workshop, we will discuss how this form of technology appropriation is used to satisfy communication needs. Thereby, we specifically focus on technology that was not intended to facilitate communication, but which led to appropriation driven by individuals' communication needs. Our aim is to identify 'unexpected' communication needs, to better address these in the design of interactive systems. We focus on a variety of different contexts, ranging from not restricted contexts to environments that are characterized by strict regulations (e.g., production lines with 24/7 shift production cycles). Consequently, this workshop aims at better understanding how users adapt technology to match their individual communication purposes and how these appropriation practices interrelate with and support organizational cooperation.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Whether in private or professional life, individuals frequently adapt the technology around them and work with what they have at hand to accomplish a certain task. In this one-day workshop, we will discuss how this form of technology appropriation is used to satisfy communication needs. Thereby, we specifically focus on technology that was not intended to facilitate communication, but which led to appropriation driven by individuals' communication needs. Our aim is to identify 'unexpected' communication needs, to better address these in the design of interactive systems. We focus on a variety of different contexts, ranging from not restricted contexts to environments that are characterized by strict regulations (e.g., production lines with 24/7 shift production cycles). Consequently, this workshop aims at better understanding how users adapt technology to match their individual communication purposes and how these appropriation practices interrelate with and support organizational cooperation. |
2013
|
Krischkowsky, Alina; Weiss, Astrid; Osswald, Sebastian; Tscheligi, Manfred Evaluating a social media platform in a large-scale international company: A five action approach Inproceedings International Conference on Collaboration Technologies and Systems (CTS) 2013, pp. 99–106, IEEE, San Diego, CA, 2013. Abstract | BibTeX @inproceedings{Krischkowsky2013b,
title = {Evaluating a social media platform in a large-scale international company: A five action approach},
author = {Alina Krischkowsky and Astrid Weiss and Sebastian Osswald and Manfred Tscheligi},
year = {2013},
date = {2013-01-01},
booktitle = {International Conference on Collaboration Technologies and Systems (CTS) 2013},
pages = {99--106},
publisher = {IEEE},
address = {San Diego, CA},
abstract = {This paper reports about a pilot study of a social media platform, based on Microsoft SharePoint 2010 within a large international company, having different sites in Europe, Asia and the US. The platform should enhance the communication between departments and interdepartmentally. The goal of this pilot study is to accompany the introduction of this social networking tool in order to increase acceptability and usage among the employees of the company. Five different actions have been taken for implementation: information kick-off workshops to raise awareness, a survey on success criteria, an expert evaluation on usability problems, collaborative use case definition, and a survey on benchmarking the tool in terms of user experience and acceptability. In this paper, we discuss the benefits and limitations of our approach and we will outline the future work, which will happen after the pilot phase.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
This paper reports about a pilot study of a social media platform, based on Microsoft SharePoint 2010 within a large international company, having different sites in Europe, Asia and the US. The platform should enhance the communication between departments and interdepartmentally. The goal of this pilot study is to accompany the introduction of this social networking tool in order to increase acceptability and usage among the employees of the company. Five different actions have been taken for implementation: information kick-off workshops to raise awareness, a survey on success criteria, an expert evaluation on usability problems, collaborative use case definition, and a survey on benchmarking the tool in terms of user experience and acceptability. In this paper, we discuss the benefits and limitations of our approach and we will outline the future work, which will happen after the pilot phase. |
Krischkowsky, Alina; Weiss, Astrid; Osswald, Sebastian; Tscheligi, Manfred Enhancing Company Communication: The Case of a Social Media Platform Inproceedings Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI2013), ACM, 2013. Abstract | BibTeX @inproceedings{Krischkowsky2013a,
title = {Enhancing Company Communication: The Case of a Social Media Platform},
author = {Alina Krischkowsky and Astrid Weiss and Sebastian Osswald and Manfred Tscheligi},
year = {2013},
date = {2013-01-01},
booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI2013)},
publisher = {ACM},
abstract = {This case study reports on the pilot phase of a social media platform, based on Microsoft SharePoint 2010, which should enhance the communication between and within departments of an internationally operating semiconductor manufacturing company, which has different sites in Europe, the US, and Asia. Our research group monitored this pilot phase in order to increase the acceptability and usage among the employees of the company. Five different HCI actions have been undertaken for that: Information kick-off workshops to raise awareness, a survey on success criteria, an expert evaluation on usability problems, a collaborative use case definition, and a survey on benchmarking the tool in terms of user experience and acceptability. We demonstrate the benefits of HCI research for the introduction of this communication tool in the company.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
This case study reports on the pilot phase of a social media platform, based on Microsoft SharePoint 2010, which should enhance the communication between and within departments of an internationally operating semiconductor manufacturing company, which has different sites in Europe, the US, and Asia. Our research group monitored this pilot phase in order to increase the acceptability and usage among the employees of the company. Five different HCI actions have been undertaken for that: Information kick-off workshops to raise awareness, a survey on success criteria, an expert evaluation on usability problems, a collaborative use case definition, and a survey on benchmarking the tool in terms of user experience and acceptability. We demonstrate the benefits of HCI research for the introduction of this communication tool in the company. |
Krischkowsky, Alina; Wurhofer, Daniela; Perterer, Nicole; Tscheligi, Manfred Developing Patterns Step-by-Step: A Pattern Generation Guidance for HCI Researchers Inproceedings PATTERNS 2013, The Fifth International Conferences on Pervasive Patterns and Applications, pp. 66–72, ThinkMind Digital Library, Valencia, Spain, 2013. Abstract | BibTeX @inproceedings{Krischkowsky2013c,
title = {Developing Patterns Step-by-Step: A Pattern Generation Guidance for HCI Researchers},
author = {Alina Krischkowsky and Daniela Wurhofer and Nicole Perterer and Manfred Tscheligi},
year = {2013},
date = {2013-01-01},
booktitle = {PATTERNS 2013, The Fifth International Conferences on Pervasive Patterns and Applications},
pages = {66--72},
publisher = {ThinkMind Digital Library},
address = {Valencia, Spain},
abstract = {Despite the broad application and usefulness of patterns in many application areas, there is still a lack of information on how patterns are generated. In this paper, we introduce a step-by-step guidance for generating patterns in the domain of human-computer interaction (HCI). With our guidance, we support researchers in structuring and presenting gathered empirical knowledge for special contexts (automotive, home, mobile). By means of the pattern generation guidance, we support researchers without previous expertise in pattern generation to make their insights available for other HCI researchers. Furthermore, our approach enhances the pattern generation process towards more traceable and comparable patterns.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Despite the broad application and usefulness of patterns in many application areas, there is still a lack of information on how patterns are generated. In this paper, we introduce a step-by-step guidance for generating patterns in the domain of human-computer interaction (HCI). With our guidance, we support researchers in structuring and presenting gathered empirical knowledge for special contexts (automotive, home, mobile). By means of the pattern generation guidance, we support researchers without previous expertise in pattern generation to make their insights available for other HCI researchers. Furthermore, our approach enhances the pattern generation process towards more traceable and comparable patterns. |
Obrist, Marianna; Wurhofer, Daniela; Krischkowsky, Alina; Karapanos, Evangelos; Wilfinger, David H; Perterer, Nicole; Tscheligi, Manfred Experiential Perspectives on Road Congestions Inproceedings CHI '13 Extended Abstracts on Human Factors in Computing Systems, pp. 535–540, ACM, New York, NY, USA, 2013, ISSN: 978-1-4503-1952-2. Links | BibTeX @inproceedings{Obrist2013a,
title = {Experiential Perspectives on Road Congestions},
author = {Marianna Obrist and Daniela Wurhofer and Alina Krischkowsky and Evangelos Karapanos and David H Wilfinger and Nicole Perterer and Manfred Tscheligi},
doi = {10.1145/2468356.2468451},
issn = {978-1-4503-1952-2},
year = {2013},
date = {2013-01-01},
booktitle = {CHI '13 Extended Abstracts on Human Factors in Computing Systems},
pages = {535--540},
publisher = {ACM},
address = {New York, NY, USA},
series = {CHI EA '13},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2012
|
Hasan, Zahid; Krischkowsky, Alina; Tscheligi, Manfred Modelling User-Centered-Trust (UCT) in Software Systems: Interplay of Trust, Affect and Acceptance Model Inproceedings Trust and Trustworthy Computing, pp. 92–109, Springer, 2012. Abstract | Links | BibTeX @inproceedings{Hasan2012,
title = {Modelling User-Centered-Trust (UCT) in Software Systems: Interplay of Trust, Affect and Acceptance Model},
author = {Zahid Hasan and Alina Krischkowsky and Manfred Tscheligi},
doi = {10.1007/978-3-642-30921-2_6},
year = {2012},
date = {2012-01-01},
booktitle = {Trust and Trustworthy Computing},
pages = {92--109},
publisher = {Springer},
abstract = {Even though trust is a frequently articulated topic in software technology literatures, yet the user centered point of view of trust is hardly discussed. How users perceive the trustworthiness of software systems is not trivial, in fact, if a user cannot trust a program to execute on his behalf, then he should not run it [36]. This paper identi fies a potential lack in examination of trust in software systems from user's perspective and aims to develop a conceptual User-Centered-Trust (UCT) framework to model it. This model integrates both Technology Acceptance Model (TAM) and trust under Theory of Reasoned Action (TRA) nomological network. In order to integrate them, trust has been conceptualized as an attitude towards the usage of the systems having two distinct dimensions: cognitive and a ffective.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Even though trust is a frequently articulated topic in software technology literatures, yet the user centered point of view of trust is hardly discussed. How users perceive the trustworthiness of software systems is not trivial, in fact, if a user cannot trust a program to execute on his behalf, then he should not run it [36]. This paper identi fies a potential lack in examination of trust in software systems from user's perspective and aims to develop a conceptual User-Centered-Trust (UCT) framework to model it. This model integrates both Technology Acceptance Model (TAM) and trust under Theory of Reasoned Action (TRA) nomological network. In order to integrate them, trust has been conceptualized as an attitude towards the usage of the systems having two distinct dimensions: cognitive and a ffective. |
