University of Salzburg

Alina Krischkowsky

Alina Krischkowsky

Alina Krischkowsky is a Research Fellow at the Center for Human-Computer Interaction (University of Salzburg). She holds a Master’s Degree in Sociology (2010) from the University of Salzburg. In her PhD dissertation, she is working on theoretical accounts towards technology appropriation by looking at unintended ways of how people use technology – often in a creative and re-purposive manner that is deviating (non-conforming) from the usage that was intended by the designers of computational artefacts. Identifying unintended ways of using technology may re-configure the way we deal with intentions in our understanding and design of computational artifacts.

Teaching

Introduction to HCI („Einführung in die HCI“) summer term 2015/2016
Introduction to HCI (“Einführung in die HCI”) winter term 2016
Lecture series on “Moderne Technologien in der Informationsgesellschaft” (Uni 55+) winter term 2015/2016
Digital Interaction and Communication (“Digitale Interaktion und Kommunikation: Mensch-Maschine Interaktion”) summer term 2017

Contact

Mag. Alina Krischkowsky

Center for Human-Computer Interaction
University of Salzburg

Jakob-Haringer-Straße 8 / Techno 5
5020 Salzburg, Austria

Phone: +43 662 8044 4804
Fax: +43 662 8044 744800

E-Mail: alina.krischkowsky@sbg.ac.at

News

The Center for HCI at AUI'16

Alexander Meschtscherjakov and Alexander Mirnig attended the 2016 Automotive’UI conference in Ann Arbor, Michigan. Once again, the Center was well-represented with three accepted full papers (two as primary, one as secondary authors), four works in progress, and two workshops. Out of four nominations for best Demo/WiP, two were from the Center and the eventual winner […]

more

Research Activities

Center for HCI at Schmiede 2016

Center for HCI at Schmiede 2016

Articulating Interaction Design (Research)

Articulating Interaction Design (Research)

Material & Experiential Foundations

Facilitating Social Capital trough Knowledge Exchange

Facilitating Social Capital trough Knowledge Exchange

Computer Supported Cooperation

Social Roles Empowering Collaboration

Social Roles Empowering Collaboration

Computer Supported Cooperation

Enhancing Company Communication

Enhancing Company Communication

Computer Supported Cooperation

Social Participation through Video-Mediated Communication

Social Participation through Video-Mediated Communication

Computer Supported Cooperation

Proximity-Sensitive Interaction

Proximity-Sensitive Interaction

Embodied Interaction

Publications

2017

J. Bardzell, N. Boulus-Rødje, M. Muller, A. Salovaara, A. Krischkowsky, and V. Fuchsberger, "Discerning Designers' Intentions," in to appear in Proceedings of the 15th European Conference on Computer-Supported Cooperative Work -- Panel, Reports of the European Society for Socially Embedded Technologies, 2017.
[Bibtex]

@InProceedings{Bardzell_etal2017,
author="Bardzell, Jeffrey
and Boulus-R{\o}dje, Nina
and Muller, Michael
and Salovaara, Antti
and Krischkowsky, Alina
and Fuchsberger, Verena",
title="Discerning Designers{'} Intentions",
booktitle="to appear in Proceedings of the 15th European Conference on Computer-Supported Cooperative Work -- Panel, Reports of the European Society for Socially Embedded Technologies",
year="2017"
}

A. Meschtscherjakov, N. Perterer, S. Trösterer, A. Krischkowsky, and M. Tscheligi, "The Neglected Passenger---How Collaboration in the Car Fosters Driving Experience and Safety," Automotive User Interfaces -- Creating Interactive Experiences in the Car, pp. 187-213, 2017.
[Bibtex]

@Article{Meschtscherjakov_etal2017,
author="Meschtscherjakov, Alexander
and Perterer, Nicole
and Tr{\"o}sterer, Sandra
and Krischkowsky, Alina
and Tscheligi, Manfred",
title="The Neglected Passenger---How Collaboration in the Car Fosters Driving Experience and Safety",
journal="Automotive User Interfaces -- Creating Interactive Experiences in the Car",
year="2017",
pages="187--213",
isbn="978-3-319-49447-0",
doi="10.1007/978-3-319-49448-7"
}

K. Neureiter, A. Krischkowsky, U. Bruckenberger, and M. Tscheligi, "Social Capital & Knowledge Exchange: Supporting Cooperation Online," in In: Rethinking Social Capital, 2017.
[Bibtex]

@InProceedings{Neureiter_etal2017,
author="Neureiter, Katja
and Krischkowsky, Alina
and Bruckenberger, Ulrike
and Tscheligi, Manfred",
title="Social Capital \& Knowledge Exchange: Supporting Cooperation Online",
booktitle="In: Rethinking Social Capital",
year="2017"
}

2016

V. Fuchsberger, M. Murer, A. Krischkowsky, and M. Tscheligi, "Interaction Design Labels: Concepts, Inscriptions, and Concealed Intentions," in Proceedings of the 2016 ACM Conference on Designing Interactive Systems, 2016, pp. 108-120.
[Bibtex]

@InProceedings{Fuchsberger_etal2016,
author="Fuchsberger, Verena
and Murer, Martin
and Krischkowsky, Alina
and Tscheligi, Manfred",
title="Interaction Design Labels: Concepts, Inscriptions, and Concealed Intentions",
booktitle="Proceedings of the 2016 ACM Conference on Designing Interactive Systems",
year="2016",
pages="108--120",
doi="10.1145/2901790.2901846",
opturl="http://doi.acm.org/10.1145/2901790.2901846"
}

A. Krischkowsky, N. Verdezoto, M. Muller, and M. Tscheligi, "Focus Section: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design," in International Journal on Interaction Design and Architectures, 2016, pp. 95-98.
[Bibtex]

@InProceedings{Krischkowsky_etal2016_3,
author="Krischkowsky, Alina
and Verdezoto, Nervo
and Muller, Michael
and Tscheligi, Manfred",
title="Focus Section: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design",
booktitle="International Journal on Interaction Design and Architectures",
year="2016",
pages="95--98"
}

A. Krischkowsky, B. Maurer, and M. Tscheligi, "Captology and Technology Appropriation: Unintended Use as a Source for Designing Persuasive Technologies," in Proceedings of the 11th International Conference on Persuasive Technology, PERSUASIVE 2016, 2016, pp. 78-83.
[Bibtex]

@InProceedings{Krischkowsky_etal2016,
author="Krischkowsky, Alina
and Maurer, Bernhard
and Tscheligi, Manfred",
title="Captology and Technology Appropriation: Unintended Use as a Source for Designing Persuasive Technologies",
booktitle="Proceedings of the 11th International Conference on Persuasive Technology, PERSUASIVE 2016",
year="2016",
pages="78--83",
doi="10.1007/978-3-319-31510-2_7",
opturl="http://dx.doi.org/10.1007/978-3-319-31510-2_7"
}

A. Krischkowsky, S. Trösterer, U. Bruckenberger, B. Maurer, K. Neureiter, N. Perterer, A. Baumgartner, A. Meschtscherjakov, and M. Tscheligi, "The Impact of Spatial Properties on Collaboration: An Exploratory Study in the Automotive Domain," Proceedings of the 2016 ACM Conference on Supporting Groupwork, GROUP'16, pp. 245-255, 2016.
[Bibtex]

@Article{Krischkowsky_etal2016_2,
author="Krischkowsky, Alina
and Tr{\"o}sterer, Sandra
and Bruckenberger, Ulrike
and Maurer, Bernhard
and Neureiter, Katja
and Perterer, Nicole
and Baumgartner, Axel
and Meschtscherjakov, Alexander
and Tscheligi, Manfred",
title="The Impact of Spatial Properties on Collaboration: An Exploratory Study in the Automotive Domain",
journal="Proceedings of the 2016 ACM Conference on Supporting Groupwork, GROUP{'}16",
year="2016",
pages="245--255",
doi="10.1145/2957276.2957304",
opturl="https://doi.org/10.1145/2957276.2957304"
}

A. Meschtscherjakov, A. Krischkowsky, K. Neureiter, A. Mirnig, A. Baumgartner, V. Fuchsberger, and M. Tscheligi, "Active Corners: Collaborative In-Car Interaction Design," in DIS2016: Proceedings of the Conference on Designing Interactive Systems, 2016, pp. 1136-1147.
[Bibtex]

@InProceedings{Meschtscherjakov_etal2016,
author="Meschtscherjakov, Alexander
and Krischkowsky, Alina
and Neureiter, Katja
and Mirnig, Alexander
and Baumgartner, Axel
and Fuchsberger, Verena
and Tscheligi, Manfred",
title="Active Corners: Collaborative In-Car Interaction Design",
booktitle="DIS2016: Proceedings of the Conference on Designing Interactive Systems",
year="2016",
pages="1136--1147",
isbn="978-1-4503-4031-1",
doi="10.1145/2901790.2901872",
opturl="http://doi.acm.org/10.1145/2901790.2901872"
}

A. Mirnig, N. Perterer, A. Meschtscherjakov, A. Krischkowsky, K. Neureiter, A. Laminger, and M. Tscheligi, "Enhancing Telephone Communication in the Vehicle Through Audio from the Headrest: A Comparison Study," in Proceedings of the 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '16), 2016, pp. 59-66.
[Bibtex]

@InProceedings{Mirnig_etal2016,
author="Mirnig, Alexander
and Perterer, Nicole
and Meschtscherjakov, Alexander
and Krischkowsky, Alina
and Neureiter, Katja
and Laminger, Arno
and Tscheligi, Manfred",
title="Enhancing Telephone Communication in the Vehicle Through Audio from the Headrest: A Comparison Study",
booktitle="Proceedings of the 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI {'}16)",
year="2016",
pages="59--66"
}

M. Muller, K. Neureiter, N. Verdezoto, A. Krischkowsky, A. M. Polli, and M. Tscheligi, "Workshop: Collaborative Appropriation: How Couples, Teams, Groups and Communities Adapt and Adopt Technologies," in Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW '16 Companion), 2016, pp. 473-480.
[Bibtex]

@InProceedings{Muller_etal2016,
author="Muller, Michael
and Neureiter, Katja
and Nervo Verdezoto
and Krischkowsky, Alina
and Polli, Anna M.
and Tscheligi, Manfred",
title="Workshop: Collaborative Appropriation:  How Couples, Teams, Groups and Communities Adapt and Adopt Technologies",
booktitle="Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW {'}16 Companion)",
year="2016",
pages="473--480",
doi="10.1145/2818052.2855508",
opturl="http://dx.doi.org/10.1145/2818052.2855508"
}

N. Perterer, C. Moser, A. Meschtscherjakov, A. Krischkowsky, and M. Tscheligi, "Activities and Technology Usage While Driving: A Field Study with Private Short-Distance Car Commuters," in Proceedings of the 9th NordiCHI, 2016, p. Article 41.
[Bibtex]

@InProceedings{Perterer_etal2016,
author="Perterer, Nicole
and Moser, Christiane
and Meschtscherjakov, Alexander
and Krischkowsky, Alina
and Tscheligi, Manfred",
title="Activities and Technology Usage While Driving: A Field Study with Private Short-Distance Car Commuters",
booktitle="Proceedings of the 9th NordiCHI",
year="2016",
pages="Article 41",
doi="10.1145/2971485.2971556"
}

K. Slegers, B. Maurer, L. Bleumers, A. Krischkowsky, and M. Blythe, "Game-based HCI Methods: Workshop on Playfully Engaging Users in Design," in CHI'16 Extended Abstracts on Human Factors in Computing Systems, 2016, pp. 3484-3491.
[Bibtex]

@InProceedings{Slegers_etal2016,
author="Slegers, Karin
and Maurer, Bernhard
and Bleumers, Lizzy
and Krischkowsky, Alina
and Blythe, Mark",
title="Game-based HCI Methods: Workshop on Playfully Engaging Users in Design",
booktitle="CHI{'}16 Extended Abstracts on Human Factors in Computing Systems",
year="2016",
pages="3484--3491",
doi="10.1145/2851581.2856476",
opturl="http://dx.doi.org/10.1145/2851581.2856476"
}

2015

I. Aslan, A. Krischkowsky, A. Meschtscherjakov, M. Wuchse, and M. Tscheligi, "A Leap for Touch: Proximity Sensitive Touch Targets in Cars," in Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 2015, pp. 39-46.
[Bibtex]

@InProceedings{Aslan_etal2015,
author="Aslan, Ilhan
and Krischkowsky, Alina
and Meschtscherjakov, Alexander
and Wuchse, Martin
and Tscheligi, Manfred",
title="A Leap for Touch: Proximity Sensitive Touch Targets in Cars",
booktitle="Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications",
year="2015",
pages="39--46",
doi="10.1145/2799250.2799273",
opturl="http://doi.acm.org/10.1145/2799250.2799273"
}

A. Krischkowsky, M. Tscheligi, K. Neureiter, M. Muller, A. M. Polli, and N. Verdezoto, "Workshop: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design," in Adjunct Proceedings of the European Conference on Computer Supported Cooperative Work, 2015.
[Bibtex]

@InProceedings{Krischkowsky_etal2015_2,
author="Krischkowsky, Alina
and Tscheligi, Manfred
and Neureiter, Katja
and Muller, Michael
and Polli, Anna M.
and Verdezoto, Nervo",
title="Workshop: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design",
booktitle="Adjunct Proceedings of the European Conference on Computer Supported Cooperative Work",
year="2015"
}

A. Krischkowsky, C. Moser, and M. Tscheligi, "Social Roles and Role Expectations: Understanding Older Adults' Support Practices," in Workshop ''Designing for sharing in local communities'' at CHI'15, 2015.
[Bibtex]

@InProceedings{Krischkowsky_etal2015,
author="Krischkowsky, Alina
and Moser, Christiane
and Tscheligi, Manfred",
title="Social Roles and Role Expectations: Understanding Older Adults{'} Support Practices",
booktitle="Workshop {'}{'}Designing for sharing in local communities{'}{'} at CHI{'}15",
year="2015"
}

A. Mirnig, A. Meschtscherjakov, N. Perterer, A. Krischkowsky, D. Wurhofer, E. Beck, A. Laminger, and M. Tscheligi, "User Experience Patterns from Scientific and Industry Knowledge: An Inclusive Pattern Approach," in 7th International Conferences on Pervasive Patterns and Applications, 2015, pp. 38-44.
[Bibtex]

@InProceedings{Mirnig_etal2015_2,
author="Mirnig, Alexander
and Meschtscherjakov, Alexander
and Perterer, Nicole
and Krischkowsky, Alina
and Wurhofer, Daniela
and Beck, Elke
and Laminger, Arno
and Tscheligi, Manfred",
title="User Experience Patterns from Scientific and Industry Knowledge: An Inclusive Pattern Approach",
booktitle="7th International Conferences on Pervasive Patterns and Applications",
year="2015",
pages="38--44"
}

A. Mirnig, A. Meschtscherjakov, N. Perterer, A. Krischkowsky, D. Wurhofer, E. Beck, A. Laminger, and M. Tscheligi, "Gaining User Experience Patterns by Drawing from Science and Industry: A Combinatory Pattern Approach," International Journal On Advances in Life Sciences, vol. 7, pp. 145-157, 2015.
[Bibtex]

@Article{Mirnig_etal2015,
author="Mirnig, Alexander
and Meschtscherjakov, Alexander
and Perterer, Nicole
and Krischkowsky, Alina
and Wurhofer, Daniela
and Beck, Elke
and Laminger, Arno
and Tscheligi, Manfred",
title="Gaining User Experience Patterns by Drawing from Science and Industry: A Combinatory Pattern Approach",
journal="International Journal On Advances in Life Sciences",
year="2015",
volume="7",
pages="145--157"
}

C. Moser, A. Krischkowsky, K. Neureiter, and M. Tscheligi, "Mediating Informal Care Online: Findings from an Extensive Requirements Analysis," Interaction Design and Architecture (s) Journal, vol. 24, pp. 33-48, 2015.
[Bibtex]

@Article{Moser_etal2015,
author="Moser, Christiane
and Krischkowsky, Alina
and Neureiter, Katja
and Tscheligi, Manfred",
title="Mediating Informal Care Online: Findings from an Extensive Requirements Analysis",
journal="Interaction Design and Architecture (s) Journal",
year="2015",
volume="24",
pages="33--48"
}

E. Niforatos, E. Karapanos, M. Langheinrich, D. Wurhofer, A. Krischkowsky, M. Obrist, and M. Tscheligi, "eMotion: Retrospective In-car User Experience Evaluation," in Adjunct Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 2015, pp. 118-123.
[Bibtex]

@InProceedings{Niforatos_etal2015,
author="Niforatos, Evangelos
and Karapanos, Evangelos
and Langheinrich, Marc
and Wurhofer, Daniela
and Krischkowsky, Alina
and Obrist, Marianna
and Tscheligi, Manfred",
title="eMotion: Retrospective In-car User Experience Evaluation",
booktitle="Adjunct Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications",
year="2015",
pages="118--123",
doi="10.1145/2809730.2809740",
opturl="http://doi.acm.org/10.1145/2809730.2809740"
}

D. Wurhofer, A. Krischkowsky, M. Obrist, E. Karapanos, E. Niforatos, and M. Tscheligi, "Everyday Commuting: Prediction, Actual Experience and Recall of Anger and Frustration in the Car," in Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 2015, pp. 233-240.
[Bibtex]

@InProceedings{Wurhofer_etal2015,
author="Wurhofer, Daniela
and Krischkowsky, Alina
and Obrist, Marianna
and Karapanos, Evangelos
and Niforatos, Evangelos
and Tscheligi, Manfred",
title="Everyday Commuting: Prediction, Actual Experience and Recall of Anger and Frustration in the Car",
booktitle="Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications",
year="2015",
pages="233--240",
doi="10.1145/2799250.2799251",
opturl="http://doi.acm.org/10.1145/2799250.2799251"
}

2014

A. Krischkowsky, V. Fuchsberger, and M. Tscheligi, "Revisiting Corporate Social Media: Challenges and Implications from a Long-Term Study," in ACM Conference on Supporting Groupwork, GROUP'14, 2014.
[Bibtex]

@InProceedings{Krischkowsky_etal2014,
author="Krischkowsky, Alina
and Fuchsberger, Verena
and Tscheligi, Manfred",
title="Revisiting Corporate Social Media: Challenges and Implications from a Long-Term Study",
booktitle="ACM Conference on Supporting Groupwork, GROUP{'}14",
year="2014",
doi="10.1145/2660398.2660411"
}

M. Tscheligi, A. Krischkowsky, K. Neureiter, K. Inkpen, M. Muller, and G. Stevens, "Potentials of the ''Unexpected'': Technology Appropriation Practices and Communication Needs," in Proceedings of the 18th ACM international conference on Supporting group work, 2014, pp. 313-316.
[Bibtex]

@InProceedings{Tscheligi_etal2014,
author="Tscheligi, Manfred
and Krischkowsky, Alina
and Neureiter, Katja
and Inkpen, Kori
and Muller, Michael
and Stevens, Gunnar",
title="Potentials of the {'}{'}Unexpected{'}{'}: Technology Appropriation Practices and Communication Needs",
booktitle="Proceedings of the 18th ACM international conference on Supporting group work",
year="2014",
pages="313--316",
isbn="978-1-4503-3043-5",
doi="10.1145/2660398.2660427",
opturl="http://doi.acm.org/10.1145/2660398.2660427"
}

2013

A. Krischkowsky, A. Weiss, S. Osswald, and M. Tscheligi, "Enhancing Company Communication: The Case of a Social Media Platform," in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI2013), 2013.
[Bibtex]

@InProceedings{Krischkowsky_etal2013,
author="Krischkowsky, Alina
and Weiss, Astrid
and Osswald, Sebastian
and Tscheligi, Manfred",
title="Enhancing Company Communication: The Case of a Social Media Platform",
booktitle="Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI2013)",
year="2013"
}

A. Krischkowsky, D. Wurhofer, N. Perterer, and M. Tscheligi, "Developing Patterns Step-by-Step: A Pattern Generation Guidance for HCI Researchers," in PATTERNS 2013, The Fifth International Conferences on Pervasive Patterns and Applications, 2013, pp. 66-72.
[Bibtex]

@InProceedings{Krischkowsky_etal2013_3,
author="Krischkowsky, Alina
and Wurhofer, Daniela
and Perterer, Nicole
and Tscheligi, Manfred",
title="Developing Patterns Step-by-Step: A Pattern Generation Guidance for HCI Researchers",
booktitle="PATTERNS 2013, The Fifth International Conferences on Pervasive Patterns and Applications",
year="2013",
pages="66--72"
}

A. Krischkowsky, A. Weiss, S. Osswald, and M. Tscheligi, "Evaluating a social media platform in a large-scale international company: A five action approach," in International Conference on Collaboration Technologies and Systems (CTS) 2013, 2013, pp. 99-106.
[Bibtex]

@InProceedings{Krischkowsky_etal2013_2,
author="Krischkowsky, Alina
and Weiss, Astrid
and Osswald, Sebastian
and Tscheligi, Manfred",
title="Evaluating a social media platform in a large-scale international company: A five action approach",
booktitle="International Conference on Collaboration Technologies and Systems (CTS) 2013",
year="2013",
pages="99--106"
}

K. Neureiter, A. Krischkowsky, V. Fuchsberger, and M. Tscheligi, Supporting Community Building through VMC systems, 2013.
[Bibtex]

@Misc{Neureiter_etal2013,
author="Neureiter, Katja
and Krischkowsky, Alina
and Fuchsberger, Verena
and Tscheligi, Manfred",
title="Supporting Community Building through VMC systems",
year="2013"
}

M. Obrist, D. Wurhofer, A. Krischkowsky, E. Karapanos, D. H. Wilfinger, N. Perterer, and M. Tscheligi, "Experiential Perspectives on Road Congestions," in CHI '13 Extended Abstracts on Human Factors in Computing Systems, 2013, pp. 535-540.
[Bibtex]

@InProceedings{Obrist_etal2013,
author="Obrist, Marianna
and Wurhofer, Daniela
and Krischkowsky, Alina
and Karapanos, Evangelos
and Wilfinger, David H.
and Perterer, Nicole
and Tscheligi, Manfred",
title="Experiential Perspectives on Road Congestions",
booktitle="CHI {'}13 Extended Abstracts on Human Factors in Computing Systems",
year="2013",
pages="535--540",
doi="10.1145/2468356.2468451",
opturl="http://doi.acm.org/10.1145/2468356.2468451"
}

D. Wurhofer, A. Krischkowsky, and M. Tscheligi, "Studying Congestion Experiences of Commuters," in Workshop ''Entertainment Technology in Transportation against Frustration, Aggression and Irrationality'' at MobileHCI 2013, 2013.
[Bibtex]

@InProceedings{Wurhofer_etal2013,
author="Wurhofer, Daniela
and Krischkowsky, Alina
and Tscheligi, Manfred",
title="Studying Congestion Experiences of Commuters",
booktitle="Workshop {'}{'}Entertainment Technology in Transportation against Frustration, Aggression and Irrationality{'}{'} at MobileHCI 2013",
year="2013"
}

2012

Z. Hasan, A. Krischkowsky, and M. Tscheligi, "Modelling User-Centered-Trust (UCT) in Software Systems: Interplay of Trust, Affect and Acceptance Model," in Trust and Trustworthy Computing, 2012, pp. 92-109.
[Bibtex]

@InProceedings{Hasan_etal2012,
author="Hasan, Zahid
and Krischkowsky, Alina
and Tscheligi, Manfred",
title="Modelling User-Centered-Trust (UCT) in Software Systems: Interplay of Trust, Affect and Acceptance Model",
booktitle="Trust and Trustworthy Computing",
year="2012",
pages="92--109",
doi="10.1007/978-3-642-30921-2_6",
opturl="http://dx.doi.org/10.1007/978-3-642-30921-2_6"
}