2018
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Meneweger, Thomas; Wurhofer, Daniela; Fuchsberger, Verena; Tscheligi, Manfred Factory Workers’ Ordinary User Experiences: An Overlooked Perspective Journal Article Human Technology, 14 (2), pp. 209-232, 2018, ISSN: 1795-6889. Abstract | Links | BibTeX @article{Meneweger2018,
title = {Factory Workers’ Ordinary User Experiences: An Overlooked Perspective},
author = {Thomas Meneweger and Daniela Wurhofer and Verena Fuchsberger and Manfred Tscheligi},
editor = {Virpi Roto and Torkil Clemmensen and Heli V\"{a}\"{a}t\"{a}j\"{a} and Effie Lai-Chong Law},
doi = {10.17011/ht/urn.201808103817},
issn = {1795-6889},
year = {2018},
date = {2018-08-31},
journal = {Human Technology},
volume = {14},
number = {2},
pages = {209-232},
abstract = {Experiences with technology often are described as exciting and outstanding, for instance, in relation to novel technologies at home or at work. In this article, we aim to complement this perspective by emphasizing people’s mundane and ordinary experiences with technology, that is, unremarkable experiences happening in the background of people’s attention. Based on our investigations of user experience in a semiconductor factory, we show how such ordinary experiences are substantial in workers’ everyday interactions with technology, which are mainly shaped by repetitive activities and routines. However, current conceptions of user experience seem to overlook those mundane experiences and how they can contribute to positive experiences with technology, as well as work engagement in the factory. In this article, we describe how ordinary experiences can be understood and described to amend current user experience conceptions by discussing theoretical, methodological, and design consequences.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Experiences with technology often are described as exciting and outstanding, for instance, in relation to novel technologies at home or at work. In this article, we aim to complement this perspective by emphasizing people’s mundane and ordinary experiences with technology, that is, unremarkable experiences happening in the background of people’s attention. Based on our investigations of user experience in a semiconductor factory, we show how such ordinary experiences are substantial in workers’ everyday interactions with technology, which are mainly shaped by repetitive activities and routines. However, current conceptions of user experience seem to overlook those mundane experiences and how they can contribute to positive experiences with technology, as well as work engagement in the factory. In this article, we describe how ordinary experiences can be understood and described to amend current user experience conceptions by discussing theoretical, methodological, and design consequences. |
Wurhofer, Daniela; Meneweger, Thomas; Fuchsberger, Verena; Tscheligi, Manfred Reflections on Operators' and Maintenance Engineers' Experiences of Smart Factories Inproceedings Proceedings of the 2018 ACM Conference on Supporting Groupwork, pp. 284–296, ACM, New York, NY, USA, 2018, ISSN: 978-1-4503-5562-9. Links | BibTeX @inproceedings{Wurhofer2018,
title = {Reflections on Operators' and Maintenance Engineers' Experiences of Smart Factories},
author = {Daniela Wurhofer and Thomas Meneweger and Verena Fuchsberger and Manfred Tscheligi},
doi = {10.1145/3148330.3148349},
issn = {978-1-4503-5562-9},
year = {2018},
date = {2018-01-01},
booktitle = {Proceedings of the 2018 ACM Conference on Supporting Groupwork},
pages = {284--296},
publisher = {ACM},
address = {New York, NY, USA},
series = {GROUP '18},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2017
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Fuchsberger, Verena; Meneweger, Thomas; Wurhofer, Daniela; Tscheligi, Manfred Apply Now!: Fictional Job Postings As an Instrument to Discuss Interactive Futures of Work Inproceedings Proceedings of the 2017 Conference on Designing Interactive Systems, pp. 581–586, ACM, New York, NY, USA, 2017, ISSN: 978-1-4503-4922-2. Links | BibTeX @inproceedings{Fuchsberger2017,
title = {Apply Now!: Fictional Job Postings As an Instrument to Discuss Interactive Futures of Work},
author = {Verena Fuchsberger and Thomas Meneweger and Daniela Wurhofer and Manfred Tscheligi},
doi = {10.1145/3064663.3064750},
issn = {978-1-4503-4922-2},
year = {2017},
date = {2017-01-01},
booktitle = {Proceedings of the 2017 Conference on Designing Interactive Systems},
pages = {581--586},
publisher = {ACM},
address = {New York, NY, USA},
series = {DIS '17},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Meneweger, Thomas Experiencing Automation: UX and Practices with Automated Systems Inproceedings Proceedings of the 2017 ACM Conference Companion Publication on Designing Interactive Systems, pp. 407–408, ACM, New York, NY, USA, 2017, ISSN: 978-1-4503-4991-8. Links | BibTeX @inproceedings{Meneweger2017,
title = {Experiencing Automation: UX and Practices with Automated Systems},
author = {Thomas Meneweger},
doi = {10.1145/3064857.3079173},
issn = {978-1-4503-4991-8},
year = {2017},
date = {2017-01-01},
booktitle = {Proceedings of the 2017 ACM Conference Companion Publication on Designing Interactive Systems},
pages = {407--408},
publisher = {ACM},
address = {New York, NY, USA},
series = {DIS '17 Companion},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Trösterer, Sandra; Meneweger, Thomas; Meschtscherjakov, Alexander; Tscheligi, Manfred Transport Companies, Truck Drivers, and the Notion of Semi-Autonomous Trucks: A Contextual Examination Inproceedings Adjunct Proceedings of the 9th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '17), pp. 201–205, 2017. Abstract | Links | BibTeX @inproceedings{Trosterer2017a,
title = {Transport Companies, Truck Drivers, and the Notion of Semi-Autonomous Trucks: A Contextual Examination},
author = {Sandra Tr\"{o}sterer and Thomas Meneweger and Alexander Meschtscherjakov and Manfred Tscheligi},
doi = {10.1145/3131726.3131748},
year = {2017},
date = {2017-01-01},
booktitle = {Adjunct Proceedings of the 9th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '17)},
pages = {201--205},
abstract = {Semi-autonomous driving is considered a particularly promising approach for truck drivers, as this special driver group spends almost their entire working time in a moving vehicle. Semi-autonomous driving could add to increased driving safety and relief of the truck driver. Apart from these general benefits, little is known about the concrete requirements of semi-autonomous trucks in order to be beneficial for both truck drivers and their employers, the transport companies. In this paper, we report on a contextual inquiry study conducted in six different transport companies, thereby investigating the embedment of the truck driver in the company, current workflows, as well as potentials and barriers of semi- autonomous driving from company perspective. Our initial findings indicate that there are several operation fields that need to be considered when it comes to semi-autonomous trucks of the future.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Semi-autonomous driving is considered a particularly promising approach for truck drivers, as this special driver group spends almost their entire working time in a moving vehicle. Semi-autonomous driving could add to increased driving safety and relief of the truck driver. Apart from these general benefits, little is known about the concrete requirements of semi-autonomous trucks in order to be beneficial for both truck drivers and their employers, the transport companies. In this paper, we report on a contextual inquiry study conducted in six different transport companies, thereby investigating the embedment of the truck driver in the company, current workflows, as well as potentials and barriers of semi- autonomous driving from company perspective. Our initial findings indicate that there are several operation fields that need to be considered when it comes to semi-autonomous trucks of the future. |
2015
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Meneweger, Thomas; Wurhofer, Daniela; Fuchsberger, Verena; Tscheligi, Manfred Erlebniszentrierte Interviews zur Erfassung von User Experience mit Industrierobotern Incollection Kempter, Guido; Mayer, Horst O; Weidmann, Karl-Heinz (Ed.): design2product. Beiträge zur empirischen Designforschung, Band 5: Methoden der Designforschung, pp. 48–68, Bucher Verlag, 2015, ISBN: 978-3-99018-370-0. BibTeX @incollection{Meneweger2015,
title = {Erlebniszentrierte Interviews zur Erfassung von User Experience mit Industrierobotern},
author = {Thomas Meneweger and Daniela Wurhofer and Verena Fuchsberger and Manfred Tscheligi},
editor = {Guido Kempter and Horst O Mayer and Karl-Heinz Weidmann},
isbn = {978-3-99018-370-0},
year = {2015},
date = {2015-01-01},
booktitle = {design2product. Beitr\"{a}ge zur empirischen Designforschung, Band 5: Methoden der Designforschung},
pages = {48--68},
publisher = {Bucher Verlag},
keywords = {},
pubstate = {published},
tppubtype = {incollection}
}
|
Aslan, Ilhan; Meneweger, Thomas; Fuchsberger, Verena; Tscheligi, Manfred Sharing Touch Interfaces: Proximity-Sensitive Touch Targets for Tablet-Mediated Collaboration Inproceedings ICMI '15: Proceedings of the 2015 ACM on International Conference on Multimodal Interaction, pp. 279–286, 2015. Links | BibTeX @inproceedings{Aslan2015bb,
title = {Sharing Touch Interfaces: Proximity-Sensitive Touch Targets for Tablet-Mediated Collaboration},
author = {Ilhan Aslan and Thomas Meneweger and Verena Fuchsberger and Manfred Tscheligi},
doi = {10.1145/2818346.2820740},
year = {2015},
date = {2015-01-01},
booktitle = {ICMI '15: Proceedings of the 2015 ACM on International Conference on Multimodal Interaction},
pages = {279--286},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Meneweger, Thomas; Obrist, Marianna; Tscheligi, Manfred Meanings of a Blurred Mobile-Home Context for People aged 50plus Inproceedings INTERACT 2015 Adjunct Proceedings: 15th IFIP TC. 13 International Conference on Human-Computer Interaction, pp. 335–341, University of Bamberg Press, Bamberg, Germany, 2015. BibTeX @inproceedings{Meneweger2015a,
title = {Meanings of a Blurred Mobile-Home Context for People aged 50plus},
author = {Thomas Meneweger and Marianna Obrist and Manfred Tscheligi},
year = {2015},
date = {2015-01-01},
booktitle = {INTERACT 2015 Adjunct Proceedings: 15th IFIP TC. 13 International Conference on Human-Computer Interaction},
pages = {335--341},
publisher = {University of Bamberg Press},
address = {Bamberg, Germany},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Mirnig, Alexander G; Meschtscherjakov, Alexander; Wurhofer, Daniela; Meneweger, Thomas; Tscheligi, Manfred A Formal Analysis of the ISO 9241-210 Definition of User Experience Inproceedings Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, pp. 437–450, ACM, New York, NY, USA, 2015, ISSN: 978-1-4503-3146-3. Abstract | Links | BibTeX @inproceedings{Mirnig2015b,
title = {A Formal Analysis of the ISO 9241-210 Definition of User Experience},
author = {Alexander G Mirnig and Alexander Meschtscherjakov and Daniela Wurhofer and Thomas Meneweger and Manfred Tscheligi},
doi = {10.1145/2702613.2732511},
issn = {978-1-4503-3146-3},
year = {2015},
date = {2015-01-01},
booktitle = {Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems},
pages = {437--450},
publisher = {ACM},
address = {New York, NY, USA},
series = {CHI EA '15},
abstract = {User Experience (UX) is a major concept in HCI and a variety of different UX definitions have been suggested within the scientific community. An ISO UX definition has been presented to standardize the term from an industry perspective. We introduce methods from formal logic in order to formalize and analyze the ISO UX definition with regard to consistency and ambiguities and present recommendations for an improved version. Although this kind of formalization is not common within the CHI community, we show that quasi-formal methods provide an alternative way of analyzing widely discussed HCI terms, such as UX, to deepen its understanding.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
User Experience (UX) is a major concept in HCI and a variety of different UX definitions have been suggested within the scientific community. An ISO UX definition has been presented to standardize the term from an industry perspective. We introduce methods from formal logic in order to formalize and analyze the ISO UX definition with regard to consistency and ambiguities and present recommendations for an improved version. Although this kind of formalization is not common within the CHI community, we show that quasi-formal methods provide an alternative way of analyzing widely discussed HCI terms, such as UX, to deepen its understanding. |
Wurhofer, Daniela; Fuchsberger, Verena; Meneweger, Thomas; Moser, Christiane; Tscheligi, Manfred Insights from User Experience Research in the Factory: What to Consider in Interaction Design Inproceedings Nocera, José Abdelnour; Barricelli, Barbara Rita; Lopes, Arminda; Campos, Pedro; Clemmensen, Torkil (Ed.): Human Work Interaction Design. Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces, pp. 39–56, Springer International Publishing, 2015, ISBN: 978-3-319-27047-0. Links | BibTeX @inproceedings{Wurhofer2015c,
title = {Insights from User Experience Research in the Factory: What to Consider in Interaction Design},
author = {Daniela Wurhofer and Verena Fuchsberger and Thomas Meneweger and Christiane Moser and Manfred Tscheligi},
editor = {Jos\'{e} Abdelnour Nocera and Barbara Rita Barricelli and Arminda Lopes and Pedro Campos and Torkil Clemmensen},
doi = {10.1007/978-3-319-27048-7_3},
isbn = {978-3-319-27047-0},
year = {2015},
date = {2015-01-01},
booktitle = {Human Work Interaction Design. Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces},
volume = {468},
pages = {39--56},
publisher = {Springer International Publishing},
series = {IFIP Advances in Information and Communication Technology},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Wurhofer, Daniela; Fuchsberger, Verena; Meneweger, Thomas; Moser, Christiane; Tscheligi, Manfred Insights from UX Research in the Factory: What to Consider in Interaction Design Inproceedings Proceedings of Human Work Interaction Design, 2015. Links | BibTeX @inproceedings{Wurhofer2015d,
title = {Insights from UX Research in the Factory: What to Consider in Interaction Design},
author = {Daniela Wurhofer and Verena Fuchsberger and Thomas Meneweger and Christiane Moser and Manfred Tscheligi},
doi = {10.1007/978-3-319-27048-7_3},
year = {2015},
date = {2015-01-01},
booktitle = {Proceedings of Human Work Interaction Design},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Wurhofer, Daniela; Meneweger, Thomas; Fuchsberger, Verena; Tscheligi, Manfred Deploying Robots in a Production Environment: A Study on Temporal Transitions of Workers' Experiences Inproceedings Abascal, Julio; Barbosa, Simone; Fetter, Mirko; Gross, Tom; Palanque, Philippe; Winckler, Marco (Ed.): Proceedings of INTERACT 2015, pp. 203–220, Springer International Publishing, 2015, ISBN: 978-3-319-22697-2. Links | BibTeX @inproceedings{Wurhofer2015a,
title = {Deploying Robots in a Production Environment: A Study on Temporal Transitions of Workers' Experiences},
author = {Daniela Wurhofer and Thomas Meneweger and Verena Fuchsberger and Manfred Tscheligi},
editor = {Julio Abascal and Simone Barbosa and Mirko Fetter and Tom Gross and Philippe Palanque and Marco Winckler},
doi = {10.1007/978-3-319-22698-9_14},
isbn = {978-3-319-22697-2},
year = {2015},
date = {2015-01-01},
booktitle = {Proceedings of INTERACT 2015},
volume = {9298},
pages = {203--220},
publisher = {Springer International Publishing},
series = {Lecture Notes in Computer Science},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Meneweger, Thomas; Wurhofer, Daniela; Fuchsberger, Verena; Tscheligi, Manfred Working Together with Industrial Robots: Experiencing Robots in a Production Environment Inproceedings Proceedings of the 24th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN), pp. 833–838, 2015. Links | BibTeX @inproceedings{Meneweger2015b,
title = {Working Together with Industrial Robots: Experiencing Robots in a Production Environment},
author = {Thomas Meneweger and Daniela Wurhofer and Verena Fuchsberger and Manfred Tscheligi},
doi = {10.1109/ROMAN.2015.7333641},
year = {2015},
date = {2015-01-01},
booktitle = {Proceedings of the 24th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN)},
pages = {833--838},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2014
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Fuchsberger, Verena; Murer, Martin; Meneweger, Thomas; Tscheligi, Manfred Capturing the In-Between of Interactive Artifacts and Users: A Materiality-Centered Approach Inproceedings NordiCHI '14: The 8th Nordic Conference on Human-Computer Interaction Proceedings, pp. 451–460, 2014. Links | BibTeX @inproceedings{Fuchsberger2014b,
title = {Capturing the In-Between of Interactive Artifacts and Users: A Materiality-Centered Approach},
author = {Verena Fuchsberger and Martin Murer and Thomas Meneweger and Manfred Tscheligi},
doi = {10.1145/2639189.2639219},
year = {2014},
date = {2014-01-01},
booktitle = {NordiCHI '14: The 8th Nordic Conference on Human-Computer Interaction Proceedings},
pages = {451--460},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Fuchsberger, Verena; Murer, Martin; Wurhofer, Daniela; Meneweger, Thomas; Neureiter, Katja; Meschtscherjakov, Alexander; Tscheligi, Manfred The Multiple Layers of Materiality Inproceedings Proceedings of the 2014 Companion Publication on Designing Interactive Systems, pp. 73–76, ACM, New York, NY, USA, 2014, ISSN: 978-1-4503-2903-3. Links | BibTeX @inproceedings{Fuchsberger2014c,
title = {The Multiple Layers of Materiality},
author = {Verena Fuchsberger and Martin Murer and Daniela Wurhofer and Thomas Meneweger and Katja Neureiter and Alexander Meschtscherjakov and Manfred Tscheligi},
doi = {10.1145/2598784.2602785},
issn = {978-1-4503-2903-3},
year = {2014},
date = {2014-01-01},
booktitle = {Proceedings of the 2014 Companion Publication on Designing Interactive Systems},
pages = {73--76},
publisher = {ACM},
address = {New York, NY, USA},
series = {DIS Companion '14},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
Meneweger, Thomas; Wurhofer, Daniela; Obrist, Marianna; Beck, Elke; Tscheligi, Manfred Characteristics of Narrative Textual Data Linked to User Experiences Inproceedings CHI '14 Extended Abstracts on Human Factors in Computing Systems, pp. 2605–2610, ACM, New York, NY, USA, 2014, ISSN: 978-1-4503-2474-8. BibTeX @inproceedings{Meneweger2014,
title = {Characteristics of Narrative Textual Data Linked to User Experiences},
author = {Thomas Meneweger and Daniela Wurhofer and Marianna Obrist and Elke Beck and Manfred Tscheligi},
issn = {978-1-4503-2474-8},
year = {2014},
date = {2014-01-01},
booktitle = {CHI '14 Extended Abstracts on Human Factors in Computing Systems},
pages = {2605--2610},
publisher = {ACM},
address = {New York, NY, USA},
series = {CHI EA '14},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2013
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Obrist, Marianna; Wurhofer, Daniela; Meneweger, Thomas; Grill, Thomas; Tscheligi, Manfred Viewing experience of 3DTV: An exploration of the feeling of sickness and presence in a shopping mall Journal Article Entertainment Computing, 4 (1), pp. 71–81, 2013, ISSN: 1875-9521. BibTeX @article{Obrist2013,
title = {Viewing experience of 3DTV: An exploration of the feeling of sickness and presence in a shopping mall},
author = {Marianna Obrist and Daniela Wurhofer and Thomas Meneweger and Thomas Grill and Manfred Tscheligi},
issn = {1875-9521},
year = {2013},
date = {2013-01-01},
journal = {Entertainment Computing},
volume = {4},
number = {1},
pages = {71--81},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Meneweger, Thomas; Wilfinger, David; Aslan, Ilhan; Zachhuber, Doris; Tscheligi, Manfred Towards the Counter Free Store: Requirements for Mobile Sales Assistants Inproceedings Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication, pp. 999–1006, ACM, New York, NY, USA, 2013, ISSN: 978-1-4503-2215-7. BibTeX @inproceedings{Meneweger2013,
title = {Towards the Counter Free Store: Requirements for Mobile Sales Assistants},
author = {Thomas Meneweger and David Wilfinger and Ilhan Aslan and Doris Zachhuber and Manfred Tscheligi},
issn = {978-1-4503-2215-7},
year = {2013},
date = {2013-01-01},
booktitle = {Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication},
pages = {999--1006},
publisher = {ACM},
address = {New York, NY, USA},
series = {UbiComp '13 Adjunct},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2012
|
Meneweger, Thomas; Sundström, Petra; Obrist, Marianna; Tscheligi, Manfred How Designers Can Make Sense of Qualitative Research Findings: A Case Study Inproceedings Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design, pp. 162–165, ACM, New York, NY, USA, 2012, ISSN: 978-1-4503-1482-4. BibTeX @inproceedings{Meneweger2012,
title = {How Designers Can Make Sense of Qualitative Research Findings: A Case Study},
author = {Thomas Meneweger and Petra Sundstr\"{o}m and Marianna Obrist and Manfred Tscheligi},
issn = {978-1-4503-1482-4},
year = {2012},
date = {2012-01-01},
booktitle = {Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design},
pages = {162--165},
publisher = {ACM},
address = {New York, NY, USA},
series = {NordiCHI '12},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2011
|
Obrist, Marianna; Wurhofer, Daniela; Förster, Florian; Meneweger, Thomas; Grill, Thomas; Wilfinger, David; Tscheligi, Manfred Perceived 3DTV Viewing in the Public: Insights from a Three-day Field Evaluation Study Inproceedings Proceedings of the 9th international interactive conference on Interactive television, pp. 167–176, ACM, New York, NY, USA, 2011, ISSN: 978-1-4503-0602-7. BibTeX @inproceedings{Obrist2011c,
title = {Perceived 3DTV Viewing in the Public: Insights from a Three-day Field Evaluation Study},
author = {Marianna Obrist and Daniela Wurhofer and Florian F\"{o}rster and Thomas Meneweger and Thomas Grill and David Wilfinger and Manfred Tscheligi},
issn = {978-1-4503-0602-7},
year = {2011},
date = {2011-01-01},
booktitle = {Proceedings of the 9th international interactive conference on Interactive television},
pages = {167--176},
publisher = {ACM},
address = {New York, NY, USA},
series = {EuroITV '11},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
